Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

June 24, 2020

It is a great app. Recommended to everyone who wanted to have reviews. They walk you through installation and are very helpful. I don’t have to encode thanks to this app

charlieshane
Canada
5 months using the app
Opinew replied December 7, 2023

Hi there,

We're thrilled to hear that our app has been helpful to you and that you're finding the installation process smooth. Your kind words make our day! Your positive recommendation means a lot.

However, we noticed that despite your positive comments, we've received a 4-star rating. We'll love to hear more from you. If there are any aspects of the app you find less satisfactory or if you're encountering any challenges, please don't hesitate to reach out to our support team.

We aim to please all users fully and your insight can help us achieve that.

Thank you again for your review and feedback. We look forward to hearing more from you and continuing to meet your expectations.

With kind regards,
The Opinew Team

May 21, 2020

Simple and well organised. Nice layout on store. Fast installation. Easy to upload comments from amazon. I recommend it.

Pixcake the original...Le 1er Puzzle gourmand
France
5 days using the app
Opinew replied December 8, 2023

Thank you for the high praise and for recommending our app! We're overjoyed that you find the Opinew Product Reviews App UGC simple and well-organised, and that you appreciate our layout on the store.

It's also great to hear that you had a smooth experience installing the app and uploading comments from Amazon. We always aim to make our features intuitive and user-friendly, and your feedback confirms that we're on the right track!

Your insights are greatly appreciated and encourage us to continue improving for all of our users.

With gratitude,
The Opinew Team

July 26, 2022

When I ask a question, support team gave me quick reply, which was in one minute. I really appreciate this app and the support teams!

Burstfit official store
Japan
5 days using the app
Opinew replied August 8, 2022

Hi,
Thank you for leaving us a 5-star review! We are delighted to hear you like Opinew and our support team.
Feel free to reach out if you need anything else!

Have a lovely day,
Customer Success Team | Opinew

March 21, 2023

Daniel from customer service was super helpful! They were able to fix a quick issue that was preventing my reviews from displaying properly. They look great!

bumblebabychicago
United States
5 days using the app
Opinew replied December 5, 2023

Hello! We're thrilled to hear that Daniel from our customer service team was able to assist you promptly and effectively. Your feedback is greatly appreciated and it's fantastic to know that your reviews are now displaying as they should. It's these kind of experiences we strive to provide for all our users at Opinew. Thanks for taking the time to leave such a positive review, it means a lot to us.

Best wishes,
The Opinew Team

Edited May 4, 2020

After testing other applications, I find that it is easy to use and clear. I just installed it, so I don't yet have feedback on the feedback from my customers. As soon as I have reviews from my customers, I will post my review again.

Zabazio
Belgium
5 days using the app
Opinew replied December 8, 2023

Thank you for your positive rating and comments! We're thrilled to hear that you find our Opinew Product Reviews App easy to navigate and understand. Looking forward to your experiences with your customers using our app too. Your future insights would be incredibly helpful as we continuously strive to enhance our user experience. Don't hesitate to reach out to our support team if you need anything at all. Thanks once again!

Best regards,
The Opinew Team

November 19, 2019

app worked very well and if you ever have any questions customer support is fast to help you out! highly recommend.

FITBUILDS
United States
5 days using the app
Opinew replied December 8, 2023

We're thrilled to hear you found our app useful and our customer support team helpful! We aim for swift and efficient support, so it's great to know we hit the mark for you. Thanks so much for the positive feedback and your high recommendation, your support truly goes a long way for the Opinew team.

November 16, 2022

C'est de loin la meilleur application d'avis que j'ai pu tester. Un gain de temps inimaginable et de très beaux designs

Innovoda
France
5 days using the app
Opinew replied December 5, 2023

Merci beaucoup pour votre retour positif et la note de 5 étoiles ! Nous sommes ravis de savoir que vous trouviez notre application de critiques de produits utile et que vous appréciez nos designs. Vos commentaires nous aident à nous améliorer et à offrir la meilleure expérience possible à nos utilisateurs. Merci encore pour votre soutien !

Cordialement,
L'équipe Opinew

September 21, 2022

This app is amazing! It's a great app! The Opinew team has been amazing in answering any questions I have. I have tried many product review apps before but this one is my favorite.

The Bean Coffee Company
United States
5 days using the app
Opinew replied December 5, 2023

We're thrilled to hear you're enjoying the Opinew Product Reviews App and that you found our team helpful! It's wonderful to know that our app stands out among others you've tried. Thank you for your 5-star rating and your kind words. Your feedback is very important to us as it helps us continue to improve our services.

Best Regards,
The Opinew Team

August 16, 2020

Brand new to the app but the initial setup process was very intuitive. I like it when there isn't too much technical knowledge required.

ADS Has Solutions LLC
United States
4 months using the app
Opinew replied December 6, 2023

Thanks for your review! We're really glad to hear that you found the initial setup process for Opinew Product Reviews App UGC to be intuitive and not overly technical. That's exactly what we strive for! We hope you continue to enjoy using our app. Please don't hesitate to reach out if you have any questions or need further assistance. Your feedback contributes greatly in making our app easier to use.

Best,
The Opinew Team

February 21, 2023

Very good support.
He also patiently answered all my questions.
I highly recommend it, especially for those just starting in business.

Wake Up
France
5 days using the app
Opinew replied December 5, 2023

We're thrilled to hear that you had a great experience with our support team and that we could answer all your questions! It's fantastic to know you'd recommend our Opinew Product Reviews App UGC, particularly for individuals just starting in business. Your support and feedback play a crucial role in our ongoing growth and improvement. Thanks for taking the time to share your positive feedback. If you have more questions or need further assistance in the future, please don't hesitate to reach out to us again.

Best Wishes,
The Opinew Team