Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and complex features, including the ability to import reviews from Amazon, saving significant time and money. The support team, especially through live chat, is efficient and helpful. The smooth integration with Shopify enhances product credibility through reviews. Merchants value the unique review product and experience, effective review management, and customizable design of reviews on the landing page. The tool for uploading photos, reviews, and importing from Aliexpress is easy to use and highly valued, enhancing online presence and influencing sales.

August 16, 2020

Brand new to the app but the initial setup process was very intuitive. I like it when there isn't too much technical knowledge required.

ADS Has Solutions LLC
United States
4 months using the app
Opinew replied December 6, 2023

Thanks for your review! We're really glad to hear that you found the initial setup process for Opinew Product Reviews App UGC to be intuitive and not overly technical. That's exactly what we strive for! We hope you continue to enjoy using our app. Please don't hesitate to reach out if you have any questions or need further assistance. Your feedback contributes greatly in making our app easier to use.

Best,
The Opinew Team

September 21, 2022

This app is amazing! It's a great app! The Opinew team has been amazing in answering any questions I have. I have tried many product review apps before but this one is my favorite.

The Bean Coffee Company
United States
5 days using the app
Opinew replied December 5, 2023

We're thrilled to hear you're enjoying the Opinew Product Reviews App and that you found our team helpful! It's wonderful to know that our app stands out among others you've tried. Thank you for your 5-star rating and your kind words. Your feedback is very important to us as it helps us continue to improve our services.

Best Regards,
The Opinew Team

February 21, 2023

Very good support.
He also patiently answered all my questions.
I highly recommend it, especially for those just starting in business.

Wake Up
France
5 days using the app
Opinew replied December 5, 2023

We're thrilled to hear that you had a great experience with our support team and that we could answer all your questions! It's fantastic to know you'd recommend our Opinew Product Reviews App UGC, particularly for individuals just starting in business. Your support and feedback play a crucial role in our ongoing growth and improvement. Thanks for taking the time to share your positive feedback. If you have more questions or need further assistance in the future, please don't hesitate to reach out to us again.

Best Wishes,
The Opinew Team

October 8, 2020

Very helpful customer service, they reply within minutes and they do everything they can to provide help.

roverabrand
Italy
5 days using the app
Opinew replied December 6, 2023

We’re thrilled to hear about your positive experience with our customer service, and are glad our team could assist you promptly and efficiently. Your feedback serves as a great encouragement to maintain the quality of support we're committed to offer. If you require further assistance, don't hesitate to reach out. Thank you for taking the time to leave us this wonderful review.

Best wishes,
The Opinew Team

June 22, 2022

Hautement recommandé! Opinew est une excellente application de révision.
Je suis complètement novice en programmation et j'ai demandé de l'aide.

selixir
France
5 days using the app
Opinew replied June 30, 2022

Bonjour,

Merci beaucoup de nous avoir laissé un avis 5⭐️!
Nous sommes ravis de savoir que vous êtes satisfaits avec Opinew.

Très bonne journée à vous,
Cordialement,
Customer Success Team | Opinew

Edited April 8, 2019

I used this APP for a few Months. It gives you useful insights but no bites. The reviews were very basic and not as informative as I hoped. My Store traffic is very slow at this point and I am trying to save until traffic picks up.

Z Shop Zone
United States
4 months using the app
Opinew replied December 11, 2023

Hi there,

Thanks for rating us with 4 stars and for sharing your experience. We're delighted to hear that you find Opinew's insights useful.

We understand that the basic nature of reviews may not have met your expectations. Our team is continuously seeking improvements to make the app more informative and user-centric. We highly value your feedback on this matter.

If you have any specific features or improvements in mind, we kindly encourage you to get in touch with our support team. Your input really affects the development and evolution of our app.

We hope your store traffic picks up soon, and we're here to assist you when you're ready to try Opinew again.

Best Regards,
The Opinew Team

June 22, 2020

я его отключил и удалил - но он по прежнему пытается снять с меня денег!!!! ох не красиво !!!! это неправильно

Happy Snappy
United States
5 months using the app
Opinew replied June 22, 2020

Если мы взяли с вас плату, пожалуйста, дайте мне знать. Мы можем обработать возврат с Shopify. Не проблема вообще :) Мы никогда не пытаемся обвинить вас незаконно.

English: Merchant says we tried to charge them after uninstallation. Must have been some misunderstanding. If that happened we're happy to process a refund of course :)

August 19, 2018

Really great customer service from Tomasz. He is super quick to respond and happy to help as much as possible. The app itself is also really easy to use and looks fantastic on the site. Customers have started using the service pretty much straight away so will be a real asset for us.

Status Anxiety 2
Australia
5 days using the app
Opinew replied December 12, 2023

Hello! We're overjoyed to hear that you had a positive experience with our customer service. It's great to know that Tomasz was quick and able to assist you. We're also glad to hear that you find our app easy to use and it looks fantastic on your site. It's wonderful that your customers have started using the service and that it's providing value. Your feedback is crucial in helping us deliver top-notch service. We're always here if you need our help with anything else.

Best,
The Opinew Team

March 26, 2020

The service was great and the app is painless ! Love it !! I have tried other apps i did not like it.

Safari Totz
Australia
5 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're enjoying the ease of use and quality service that our Opinew Product Reviews App UGC provides! Your satisfaction is our priority, and we're glad to know we're meeting your expectations. We truly appreciate your kind words and your wonderful 5-star rating. Your feedback goes a long way in our mission to continually improve our app and service. Thank you for preferring us over other apps, we promise to keep justifying your faith in us.

Warm Regards,
The Opinew Team

June 24, 2020

I like the app because It creates a trusted online environment for my shoppers. The customer service, chat is attentive and helpful.

Chyna The Jeweler
United States
4 months using the app
Opinew replied December 7, 2023

Hello,

We're so glad to hear that you're enjoying our app and finding it helpful in creating a trusted environment for your shoppers. We strive to make sure our customer service is always on point and attentive to your needs, so it's wonderful to read such positive remarks about our support team.

Your feedback gives us motivation to continue improving and providing the best possible experience for our users. If you have any additional comments or suggestions, please feel free to share them with us. We’re just a message away and would be more than happy to help.

Thanks for choosing Opinew.

Best,
The Opinew team