Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

January 25, 2022

I use this app to import reviews from Amazon to my Shopify store. Very easy to navigate and there are a lot of useful tutorial videos available. Online support is super helpful!

Resilia Brands
United States
4 days using the app
Opinew replied December 5, 2023

Thanks so much for your positive review! We're thrilled to hear that you've found our app easy to use, and that our tutorial videos and online support have been of assistance. This feedback is incredibly important to us, so we appreciate you taking the time to share your experience. Our team will continue working hard to ensure we provide the best service and tools for our users. Once again, thank you!

Best wishes,
The Opinew Team

April 22, 2020

sehr geil ist das und easy. lange nicht mehr so ne app benutzt. man muss halt alles machen denke ich

Travelpet24
Germany
4 days using the app
Opinew replied December 8, 2023

Vielen Dank für Ihre 5-Sterne-Bewertung! Es freut uns sehr zu hören, dass Sie die Benutzerfreundlichkeit von Opinew schätzen und es "geil" und "easy" finden. Wir setzen uns dafür ein, dass unsere App einfach zu bedienen ist, und Ihr Feedback bestätigt, dass wir auf dem richtigen Weg sind. Ihre Unterstützung bedeutet uns viel.

Vergessen Sie nicht, uns wissen zu lassen, wenn Sie Vorschläge haben oder Hilfe benötigen. Wir schätzen Ihr Feedback sehr und freuen uns darauf, Ihnen weiterhin den bestmöglichen Service zu bieten.

Mit freundlichen Grüßen,

Das Opinew Team.

August 11, 2018

Super professional, fast, courteous support! Would definitely recommend this app. I love it :) Plus it makes ur site look 10 times better.

Uniquejewellers
Canada
4 days using the app
Opinew replied December 12, 2023

Thank you so much for your glowing feedback! We're thrilled to hear that you are loving our Opinew Product Reviews App and are finding our support team responsive and professional.

We love to hear that our app is enhancing the look of your site. Your recommendation means the world to us.

Remember, your feedback plays a significant role in the enhancement of our app and service.

Best Wishes,
The Opinew Team

October 1, 2020

Sto usando quest'app da poco e sto provando come va, tutto sommato per ora funziona bene, molto buono anche l'aiuto che ti da per avere i primi clienti.

CLshopy
Italy
3 months using the app
Opinew replied December 6, 2023

Ciao! Siamo davvero felici di sentire che stai trovando la nostra app utile e che ti sta aiutando ad acquisire i tuoi primi clienti. Apprezziamo molto il tuo feedback e la tua valutazione di 4 stelle. Se hai suggerimenti su come possiamo migliorarci ulteriormente o se affronti qualsiasi problema, ti incoraggiamo a metterti in contatto con il nostro team di assistenza. Il tuo feedback gioca un ruolo fondamentale nel nostro continuo sforzo per fornire un servizio eccellente.

Cordialmente,
Il team di Opinew

April 16, 2020

great app

Gemetme Jewelry
United States
4 days using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear that you think Opinew Product Reviews App UGC is great! Your kind words are just the motivation we need to keep delivering a top-notch app experience.

Thank you for your high rating and positive feedback. Every single star and word from you means a lot to us at Opinew.

Best regards,
The Opinew Team

April 3, 2019

Excellent tool, and superfast and helpful support! Whatever question I asked them they responded within minutes, and adjusted the codes to my needs. Highly recommended.

Kíméld Magad
Hungary
4 days using the app
Opinew replied December 11, 2023

We're delighted to hear you've enjoyed using Opinew Product Reviews App UGC! Thank you for recognizing our efforts to provide quick and accommodating support. Your recommendation means a lot to us! If you have any further questions or needs, we're always here to assist. Your feedback is essential in helping us maintain the high standard we strive for.

Best,
The Opinew Team

May 27, 2021

I was able to transfer my reviews from my last theme to my new one so easily. I have gotten so many customers because of them, so grateful for them.

Spoonsee
Morocco
3 months using the app
Opinew replied December 6, 2023

Hi there,

We're delighted to know that you found the transfer of your reviews between themes easy and beneficial. Getting positive feedback like yours makes our day! It's great to hear that our app has been instrumental in getting you more customers.

Is there anything we could do to make your experience a 5-star one? We genuinely value your insights and are eager to hear any suggestions you may have.

Warm regards,
The Opinew Team

July 25, 2019

The app is great - when it works. I've used it on a couple of my stores and every store has had problems with reviews randomly disappearing... Yesterday I was left with just 3 reviews out of the few hundred I imported on one store - which looked bad for customers. Support is a bit sketchy. They acknowledge something is wrong - and then...do nothing happens to fix the problem!

Dr-Kimoto
Gibraltar
4 months using the app
Opinew replied December 8, 2023

We're sorry to hear about your experience with disappearing reviews on your stores, and we apologize for any inconvenience this may have caused. We understand how this can impact the perception of your store by your customers, and we take your concern seriously.

We also regret that our support didn't meet your expectations and apologies for any undue stress. Please be assured that our aim is always to resolve any issues promptly.

Your comments have been shared with our team and we’re closely looking into why the issue wasn’t resolved. We’re taking steps to ensure that our support responses are more proactive and helpful - so issues like this don't happen again.

Your review is crucial to us because it helps us understand where we need to improve. If you'd be open to it, could you share more insights about when and how these issues occurred? That will help us ensure it's fixed completely.

Thank you for your patience, and we appreciate you taking the time to leave a review.

Best Regards,
The Opinew Team

March 8, 2020

useful app and Really good I'm using it to import reviews from Aliexpress. Highly recommended I like it!

TheBackRelief
United Kingdom
4 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're finding our app useful and able to import reviews from Aliexpress with ease! It's great to know you're having a positive experience and even recommending it. We work to keep up this service for the benefit of all our users.

Thank you for your strong endorsement and your fantastic 5-star review – it genuinely makes us happy and encourages us to continue improving our services. Remember, your insights and feedback always guide us.

Best wishes,
The Opinew Team

September 14, 2021

I like the ease of Opinew, but unclear on full application. I have made an appointment with Opinew for more clarity.

The Pleasure Scenter
United States
3 months using the app
Opinew replied December 5, 2023

Hello,

We're delighted to hear that you find Opinew easy to use. That's always one of our main goals. We regret to hear that certain aspects of the application are not fully clear to you, and we appreciate your patience as we strive to fulfill your needs.

As you've already set up an appointment, we look forward for an opportunity to address all of your questions directly and provide the clarity you seek. Your constructive feedback helps us to understand our customer's experiences better and to continually improve our products and services.

Thank you once again for your support and feedback.

Best Regards,

The Opinew Team