Reviews (1,648)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and advanced features, including easy importation of reviews from Amazon and Aliexpress. Its customizable design, review collection process, and Google Shopping campaign integration are also favored. The support team is noted for their prompt and efficient help. The free version offers significant functionality and the installation process is straightforward. Merchants value its ability to manage reviews, add product authenticity, and enhance store reputation.

February 14, 2019

Working beautifully. Support guy Tomasz helped me get stars to appear under the listings in featured categories when they weren't appearing. Now my site is glittered with review stars. Its looking real Pro. Real legit

Lolyboo
Switzerland
About 2 months using the app
Opinew replied December 11, 2023

Hi there,

We're thrilled to hear that Opinew is working beautifully for you, and your site now glitters with review stars - exactly the professional look we aim for! Your shoutout to Tomasz is much appreciated and we'll definitely pass along your kind words.

However, we noticed that you've left us a 4-star review. If there's anything at all you feel isn't perfect or any features you'd like to discuss, please do let us know, we're here to help. Your feedback helps us to provide the best possible product.

Thank you for choosing Opinew!

Best wishes,
The Opinew Team

January 6, 2020

Very useful and functional app! Support is very helpful, super recommended! This is the app I was looking for and I'm really happy with the result!

NuvoleBlu
Italy
2 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you find our app useful and functional, and that our support team was able to assist you effectively! Your recommendation means a lot to us. It's wonderful to know that our app is what you were looking for and that you're pleased with the results. We aim to provide great experiences like yours. We greatly appreciate your feedback as it motivates us to continue doing our best.

Best Regards,
The Opinew Team

June 24, 2022

We needed something that would quickly get our store's reviews from other sources and also pull in our shop rating.
They were able to get me the feature at the price they requested.

The NiftyNook
United States
2 days using the app
Opinew replied June 30, 2022

Hi,
Thank you for leaving us a 5-star review :)
We're glad to hear you were able to import reviews easily!
We hope you'll be able to influence a lot more orders with reviews 📈

All the best,
Customer Success Team | Opinew

January 7, 2020

These guys make it so easy to manage reviews and imports for drop shipping! Truly an excellent product for online store owners!

Anime Brand Clothing
United States
2 days using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear you're finding Opinew Product Reviews App easy to use and beneficial for managing reviews and imports for dropshipping! It's wonderful to know that our app is delivering the value we aim for to support online store owners like you! Thank you for the amazing 5-star rating! Your feedback is important to us and encourages us to continue improving.

Best regards,
Opinew Team

February 5, 2020

I found this app to be great, no problems with it at the moment. highly recommend this to anyone. Useful tool!

planet-rainbow.co.uk
United Kingdom
About 2 months using the app
Opinew replied December 8, 2023

Thank you for your high praise and recommendation! We are thrilled to hear that you are finding the Opinew Product Reviews App UGC to be a great and useful tool. We're here to ensure you continue to have a smooth experience with us. Your feedback genuinely encourages us to work harder. Thanks once more for your recommendation.

Best regards,
The Opinew Team

September 23, 2020

Amazing app , I highly recommend it for everyone to use it , it's helping me importing reviews from Aliexpress easily ..

wernov
Morocco
2 days using the app
Opinew replied December 6, 2023

We're thrilled to hear that you find our Opinew Product Reviews App useful and highly recommend us! Your kind words make all our efforts worth it. Thanks for emphasizing how our app is making it easy for you to import reviews from Aliexpress. Your positive feedback is motivating! We look forward to continuing our service and are here for any further assistance or features you might need.

Best,
The Opinew Team

June 21, 2023

Nothing special, too expensive. Even got charged after unistalling.

Snap Shut
United States
About 1 month using the app
Opinew replied June 21, 2023

Thanks for the review, sorry we didn't meet your expectations this time. Our prices are already very competitive with the key players within in the review space but Opinew also has the ability to Import Amazon reviews in bulk and keep them auto-synced, The only app on the market place to be able to do this.

Regarding the charge, you installed Opinew on 29th April and uninstalled on 12th June and were charged 1 months subscription on our Starter Plan.

If you would consider giving us another chance we would welcome you onto a free 1 to 1 onboarding session so that you can get the most out of your plan.

- Opinew Customer Success Team

April 27, 2023

good support from the dev team side, app works fine, imports the reviews and allows you some setting as well

Lumi Torch™
Spain
1 day using the app
Opinew replied December 4, 2023

Hi there,

We appreciate your five-star rating and positive comment! We're thrilled to know you're finding our Opinew app useful and that our dev team support is meeting your expectations. We're especially glad to hear that our settings have been providing you with customizability for review imports.

Your feedback plays a crucial role in our continued effort to improve our services and give you the best experience possible.

If there is anything else that you would like us to add or improve, please don't hesitate to share your thoughts with us.

Thanks again for your positive feedback!

The Opinew Team

August 30, 2020

This app is great and easy to use, i needed to pull in my reviews from amazon quickly and easily this app did it for me. I then needed some help and the support engineer jumped on and helped - all of this and i am in the trial period still nothing paid to these guys yet. I'm sure with this level of service this app will be the go too for this type of service going forward !

Retainer Fresh
United Kingdom
1 day using the app
Opinew replied December 6, 2023

We're delighted to hear that you find our app great and easy to use! It's wonderful to know that our review import feature from Amazon is working smoothly for you. Our mission is to provide top-notch service even during the trial period to make sure you get the best experience possible. Reading that our support engineer was helpful to you brings a smile to our faces! Thank you for projecting such a positive future for our app, this means a lot to us.

Remember, your feedback is instrumental in helping us steer our direction of improving our services. Thanks for taking the time to write it!

Best regards,
The Opinew Team

April 13, 2020

Talked to Thomasz on the support app and he took the time to help me with all the question I had. The user interface and the functionality of this app is really easy to use. I highly recommend this app if you're looking for import or getting new reviews.

visive
United States
1 day using the app
Opinew replied December 8, 2023

Hi there! We're thrilled to hear that you had a positive experience with our support team, especially with Thomasz. It's great to know that you find our user interface and functionality easy to use, as we continuously strive to provide a user-friendly experience. Your high recommendation is genuinely appreciated! Remember, we're always here if you have more questions or need further assistance in the future. Thank you for choosing Opinew!

Best wishes,
The Opinew Team