Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,730)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer support and efficient review importing feature from platforms like Amazon, enhancing product credibility. The user-friendly interface facilitates easy setup and integration with Shopify, complemented by a robust free plan suitable for budget-conscious users. Merchants appreciate the customization options that align with their store’s branding, although more extensive multilingual support is desired.

August 28, 2021

Great functional app, great support and easy to set up. Well, what's not to love about it! Thanks Opinew.

OS Meatshop
Belgium
About 1 hour using the app
Opinew replied December 6, 2023

We're thrilled to hear you're loving our Opinew Product Reviews App UGC. Your words absolutely made our day. It's great to know you found our app functional, easy to set up, and our support helpful. We always strive to deliver the best for our users. Please continue to enjoy using our app and don't hesitate to share more feedback anytime. We're always here to assist you. Thanks a lot for your 5-star rating!

Best wishes,
Opinew Team

October 27, 2022

very prompt service, good job, Romana
It's a quite a lot functions, and it takes time to fully understand them.

Lavelo Bikes
China
About 1 hour using the app
Opinew replied December 5, 2023

Thank you for your positive review, Romana! We're thrilled to hear you appreciated our prompt service and the hard work we put into enhancing our App. We understand that our numerous functions can take some time to comprehend fully. That’s why we’re committed to continually improving our user experience to make it as intuitive as possible.

If you ever have questions or need help understanding any of the functions, please feel free to reach out to our support team. They're ready and willing to help make your experience smoother and more efficient. Your feedback is crucial to us and we appreciate the time you took to share your experience.

Best wishes,
The Opinew Team

October 11, 2019

I tested this app and it was able to get reviews onto my store but it was a frustrating experience. App just needs time but not ready yet. I did get reply from support but zero help.

Biggest issue is after uninstalling app it left code in my theme that still shows scraps in my store.

Men's Mercantile
United States
1 day using the app
Opinew replied October 11, 2019

Sorry to hear you had issues. Shopify's to blame that they don't let developers remove the code when you hit uninstall.
Solution: Uninstall from within the app. Install it again, then go to Account menu, scroll down and click the uninstall button there. The app will remove the code and uninstall itself.

Also apologies for the quality of support. We did reply within 1 minute of your message and did everything we could at the time to help you. Any technical issues we usually resolve right at that moment but sometimes it takes longer, you run a company you surely must understand that - it was the latter in this case.

Opinew

August 19, 2020

amazing app.

Freestyle Foot Wear
United States
About 1 hour using the app
Opinew replied December 6, 2023

We're glad you find our app amazing! Your positive feedback means a lot to us. Thank you for taking the time to share your experience. Remember, we're here to provide further assistance or features you might need. Looking forward to supporting your user experience as you continue using Opinew.

Best Wishes,
Opinew Team

November 19, 2020

Very fast customer support, helped me to delete the code from another APP and get the rating widget ready for my website UI.
I just hope we can have more imports in the basic plan.

Onebttl
Hong Kong SAR
About 1 hour using the app
Opinew replied December 6, 2023

Thank you so much for the 5-star review! We're thrilled to hear that our customer support could assist in setting up the rating widget on your website UI. Your feedback regarding the number of imports in the basic plan is noted. As we continuously aim to improve our services based on our user's valuable feedback, your suggestion will certainly be taken into consideration. Thanks again for taking the time to let us know how we're doing.

Best Regards,
The Opinew Team

October 29, 2022

Great Service! The theme concierge team responds in minutes and has never failed to solve any issue. Our reviews were placed on our store in minutes and look extremely appealing.

Vallerta
United States
About 1 hour using the app
Opinew replied December 5, 2023

Thank you so much for your 5-star review! We're thrilled to hear that our service and theme concierge team have met your expectations. It's fantastic that you found our response times and problem-solving skills helpful. Also, we're glad that the reviews were quickly added to your store and are visually appealing. Your kind words definitely encourage us to keep doing what we're doing! We appreciate your time in sharing your experience, and it will be instrumental in helping others make informed decisions about our app. Thank you for choosing Opinew.

- The Opinew Team

March 10, 2020

I like the ease of setup, haven't had a chance to use it yet, but so far so good. I will be adding some Amazon reviews for the product I just added to my store.

Shop at Sues
Canada
About 21 hours using the app
Opinew replied December 8, 2023

Hello, we truly appreciate you taking out the time to leave us this review. It's wonderful to hear that you found our setup easy to follow. Reviews like yours reassure us that we are heading in the right direction.

We're looking forward to hearing about your experience once you start using our app fully, particularly with the Amazon reviews feature. Please do not hesitate to reach out to our support team if you face any hiccups. We're here to help at every step.

Your feedback helps us to continuously improve, and we look forward to serving your business needs even better with our Opinew Product Reviews App.

From the Opinew team.

May 24, 2023

It is customizable with many options.
I don't know how they do this, but I have never had such amazing customer service anywhere on the Internet.

Majesty
United States
About 1 hour using the app
Opinew replied May 30, 2023

Hi,
Thank you so much for your kind words and positive review. We pride ourselves on offering a customizable experience and top-tier customer service, and we're delighted to hear that you've had a positive experience with us.

Best wishes,
- Opinew Customer Success Team

August 26, 2022

Customer Support is rappid ! The support team helped me out within minutes and fixed my problem straight away! 100% would recommend

Custom Bear
Netherlands
44 minutes using the app
Opinew replied December 5, 2023

Hi there,

We're delighted to hear that you had a 5-star experience with our customer support team! Your positive comments about the speed and efficiency of our service have truly made our day. It's reviews like yours that motivate us to continually strive for excellence.

We're thrilled that your problem was resolved promptly, and we deeply appreciate your strong recommendation. Remember, we're here to support you anytime you need assistance. Your feedback is incredibly important to us.

Many thanks,
The Opinew Team

August 18, 2022

Great customer service helping get set up. Seems like a useful app and will upgrade once my shop is running properly.

Handdrawnhorse.com
Germany
44 minutes using the app
Opinew replied December 5, 2023

Hello! We're over the moon to hear about your positive experience with our customer service team, and that you're finding Opinew Product Reviews App UGC useful. We're thrilled to learn that you're considering an upgrade in the near future. If you need assistance or have any questions while you're getting your shop up and running, please don't hesitate to reach out. Our team is always here to support you. Remember, your input greatly affects our services and your satisfaction is our top priority. Thanks for the 5-star review!

Best wishes,
The Opinew Team