Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,709)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from platforms like Amazon, enhancing product page credibility. It offers a free plan suitable for various business sizes and includes features like customizable review displays and Google Shopping integration. Merchants particularly praise the responsive customer support for their proactive assistance in setup and resolving integration issues.

July 7, 2023

The installation was quick and easy, took less than five minutes. The customer support agent Romana was polite and efficient in setting up and demonstrating the review widgets. The whole process from start to finish was a breeze to follow.

Would highly recommend!

allabouttheprint
United Kingdom
28 minutes using the app
Opinew replied December 4, 2023

We're thrilled to hear your positive feedback, especially your compliments on our quick and easy installation process and our delightful customer support. It's wonderful that Romana could help streamline your experience with the review widgets. Your recommendation is greatly appreciated!

Your insights are important as they aid us in constantly refining our services. Thanks once again for choosing Opinew Product Reviews App UGC.

Best,
The Opinew Team

May 27, 2020

totally waste of time and loading too much bad and reviews export format no any one know about that again totally waste of time

oyonovagym
United Arab Emirates
25 minutes using the app
Opinew replied May 27, 2020

Hi - sorry to hear you had a bad experience but you never got in touch with our support that's available on live chat every day of the week. Install the app again and we'll be more than happy to help.

December 25, 2020

Good, customer service is fast to solve the import review. Thank you very much
we will cooperate will you in the long .

Korea CreatorBUBU Store
South Korea
20 minutes using the app
Opinew replied December 6, 2023

We're excited to hear that our customer service team was able to help you quickly with your review imports. Thank you for your kind words and the 5-star review, it's truly appreciated. We look forward to a long-lasting cooperation with you. Your feedback is incredibly important to us as it helps us continue to improve our services and provide you with the best possible experience.

Best,
The Opinew Team

July 31, 2019

Bad quality of the reviews (we can not choose which ones we want), it doesnt look good on the website and even when I removed it from apps list, the stars under my products name left and I had to deal with it. Also the "chat help" on their website doesn't work! I do not recommend!!!!!!!

PetParadiseShop
Poland
19 minutes using the app
Opinew replied May 31, 2020

You can always delete the imported reviews you don't want. You probably didn't see the button in the products section.

And to cleanly remove all the code press the uninstall button in the account menu of the app. That removes the code and then uninstalls the app.

December 2, 2021

Very helpful team. Despite a few bumps, they still had the patience to help us get things sorted. Very appreciated.

Highland Parking Services
United States
19 minutes using the app
Opinew replied December 5, 2023

Hello,

We're heartened to hear that you found our team helpful and patient. We believe in sticking with our users through thick and thin, and we're glad to know that we were able to sort things out for you. That said, we're sorry to hear that you faced a few bumps along the way. We continually strive to enhance our users' experience, and we'll use your feedback to make our service even smoother.

Thank you again for taking the time to share your experience. Your feedback truly helps us to improve.

Best regards,
The Opinew Team

October 26, 2023

Thanks i received my products within 10 days

SHAMA SHOPPING CENTER
United States
18 minutes using the app
Opinew replied December 4, 2023

We're really glad to know that you received your products timely! It's great to hear that we were able to meet your delivery expectations. However, we couldn't help but notice the four-star rating. If there's any area of our service that can be improved to provide you a five-star experience next time, please feel free to share it with us. Your feedback makes us strive to do even better.
Thanks once again for choosing Opinew.

Best Regards,
The Opinew Team

December 14, 2020

leaves code after removed from apps list, had to reinstall the theme again (the stars under products name)

IHRtrade
Hong Kong SAR
17 minutes using the app
Opinew replied December 14, 2020

Hi - here is a guide on how to automatically remove all the code cleanly from your theme without reinstalling it. Takes a few moments only.

https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/

Sorry about this - It's purely Shopify's fault that they don't let us developers remove the code when you uninstall. It's been a problem for years now.

October 14, 2023

Very poor service i don't recommend anyoneto use it.

Runami
United States
13 minutes using the app
Opinew replied December 4, 2023

We're truly sorry to hear about your recent experience with Opinew. To hear that we didn’t meet your expectations is disappointing. We would be glad for an opportunity to directly address and resolve your concerns. Rest assured, our support team will reach out to you soon to aid in resolving the issues you've faced. We’re keen to make your experience better and appreciate your feedback.

Best regards,
The Opinew Team

September 18, 2019

leaves code after removed from apps list, had to reinstall the theme again (the stars under products name)

dermahealer.co.uk
Germany
10 minutes using the app
Opinew replied September 18, 2019

Hi - we apologise and it really is annoying for us too because it's Shopify's fault. They don't let us uninstall our code when you uninstall the app.

To remove the code, install the app again > go to Account menu > click uninstall button at the bottom. This will uninstall the code.

You need to uninstall Opinew from our app menu to remove the code.

March 21, 2023

Comoda e abbastanza semplice. Ti permette di differenziare tra layout, colori e dimensioni delle foto

Suneyes
Italy
10 minutes using the app
Opinew replied December 5, 2023

Ciao, grazie mille per la tua recensione positiva e per aver dato alla nostra app 4 stelle! Siamo lieti che tu abbia trovato la nostra app comoda e abbastanza semplice, e che tu abbia apprezzato la possibilità di personalizzare layout, colori e dimensioni delle foto. Tuttavia, notiamo che non abbiamo raggiunto le 5 stelle e ci piacerebbe sapere come potremmo migliorare ulteriormente la tua esperienza. Ti incoraggiamo a condividere con noi qualsiasi suggerimento o problematica potresti aver riscontrato. Non vediamo l'ora di sentirti! La tua opinione è molto importante per noi.

Cordiali saluti,
Il team di Opinew