Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

March 5, 2024

looking amazing

Vedivis
United States
About 4 hours using the app
February 19, 2024

good

Large Plush Toys
United Kingdom
6 days using the app
January 22, 2024

I installed this app but getting this error "Liquid error(snippets/card-product line.....) below my producr. I even uninstalled the app but still seeing this error. I tried to search for this in theme.liquid but could not find "Opinew_review_stars_lists". How to resoleve this?

Tindra
United States
25 minutes using the app
Opinew replied January 23, 2024

Hi - So sorry to hear this happened! We've requested developer access to your store and our developers will get the code removed for you ASAP! Please approve the access

Edited March 13, 2024

Update: I had an issue with the app not reporting billing correctly and then found that when my three month discount ended I had been overcharged by around £4 for that month. I asked them to look into it and the reporting bit was fixed but the overcharge remained and after the fix I had lost the additional 500 imports we'd agreed when we signed on. I had no reply about either the overcharge or the loss of additional imports. Confidence was gone and so we cut our losses and uninstalled. Have also found its a messy uninstall with lots of code elements left in the theme. A disappointing end for what seemed like a really promising app.
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This app is great for pulling in product reviews from other sources (Amazon in our case) and it also has solid automation for review requests and plenty of options of display. What really sets it apart though is the customer service - we have an issue trying to install one of the widgets with out theme and Haris at Opinew tech support had it sorted within minutes - incredible service!

Edith & George
United Kingdom
5 months using the app
Opinew replied December 4, 2023

Thank you so much for your wonderful review. We're thrilled to know that you're finding value in our product review app, especially considering its automation features and display options. We also take pride in our customer service, so it pleases us to hear Haris could assist you effectively and promptly. We always want to ensure you are getting the support you need! Your feedback plays a key role in helping us continuously deliver the best service possible. Thanks once again from everyone on the Opinew team.

November 27, 2023

Great app and very efficient customer service - highly recommend!

KameLo Australia
Australia
3 months using the app
Opinew replied December 4, 2023

Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that you find our app great and our customer service efficient. Recommendations from happy users like you help us grow our community. We're here to help if there's anything you need in the future.

Best regards,
The Opinew Team

November 14, 2023

It was easy to set up and allows you to upload photos, review, and import from Aliexpress.

MISS COTON
France
25 days using the app
Opinew replied December 4, 2023

Hi there, thank you for leaving us a 5-star rating! We're thrilled to hear that you found our app easy to set up and that it meets your needs for photo uploading, reviews, and importing from Aliexpress. Your positive feedback encourages us to continue improving the user experience. Please reach out anytime if you have suggestions. Thanks again!

Best regards,
The Opinew Team

November 1, 2023

I really like it! It's easy to use and works well.
Their trust is great! 5 stars! Excellent customer support!! Emira from the Opinew team was extremely helpful, knowledgeable, and understanding

Homexotique
Romania
3 months using the app
Opinew replied December 4, 2023

We're thrilled to hear that you're finding our Opinew Product Reviews App easy to use and working well for you! Your positive feedback means a lot to us. It's great to know that the trust we aim to provide is hitting the mark, and we're elated that you had a positive experience with our customer support. Emira will be delighted to hear your commendation.

Your feedback helps our team know we're on the right track! Please don't hesitate to reach out if you have any further comments or questions.

Thank you once again for your encouraging words and the full 5 stars!
- The Opinew Team

October 27, 2023

I am new to the application and I did not know what to do, so their customer service contacted me, and I really want to praise their help and speed of response, and in particular I want to thank Nisha for her help. She deserves more than 5 stars.

Modi Mask
Saudi Arabia
About 2 months using the app
Opinew replied December 4, 2023

Hello,

We feel thrilled to hear about your positive experience with our customer service team and the helpful assistance you received from Nisha. We're committed to providing swift and effective support, and we're glad it shone through in your case.

Being new to any application can present a learning curve, so never hesitate to reach out if more questions arise in the future. Remember, we're always here to guide you.

We appreciate your 5-star rating and kind words. Thanks for choosing Opinew.

Best Regards,
The Opinew Team

October 28, 2023

It's great! It also offers customer support. Their customer service is excellent and always available to help.

marcewellness.com
Mexico
3 months using the app
Opinew replied December 4, 2023

We're thrilled to hear your positive remarks on Opinew Product Reviews App UGC! We are proud of our customer support team and pleased to learn that they've made a notable difference in your experience. Your feedback is essential to us as we strive to continually improve our services. Thank you for taking the time to share your review.

Best Regards,
The Opinew Team

April 3, 2024

good product

My Store
Greece
33 minutes using the app