Reviews (1,568)

Overall rating
4.2
Counts per rating level
  • 77% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its quick setup and seamless integration, noting that it takes less than ten minutes to configure. They value the effective product syncing with Shopify, real-time catalog updates on Pinterest, and detailed performance tracking via the Pinterest tag. The app boosts brand exposure, drives traffic, and often leads to quick conversions and increased sales. New setups benefit from complimentary ad credits, enhancing merchants' ability to engage audiences visually.

January 27, 2026

useless app that gives nothing but problems when trying to publish your catalogue and sync your shopify store to pinterest. its main focus is a gateway for trying to run ads and even that is not done well.

Sloppy Chops Co.
United States
About 4 years using the app
February 3, 2026

You'd be better off not installing this app.

My account was unilaterally closed after being flagged as spam despite me doing nothing. As I hadn't tampered with the account, it's highly likely activity based on this app was deemed spam. It's odd for an official app to behave this way. I've wasted both time and effort.

Furthermore, I was persistently pressured by a sales representative to register my credit card for advertising purposes. I found it questionable that I was told to register card details when I had no intention of using the adverts.

MAISON MIYABI
France
About 1 month using the app
November 3, 2025

Given the size on Pinterest this really is a rubbish app. Many of the links just do not work and it's a nightmare to understand how the feed works. It also is impossible to tailor your feed.

The Worm that Turned
United Kingdom
Almost 2 years using the app
January 10, 2026

Absolutely no support. My account was hacked and I received no support. They deactivated it and that was it!

FABA Collection
United States
Over 4 years using the app
January 26, 2026

I have spent 130 pounds on this garbage no sales which is understandable but no evidence of clicks and i was unable to cancel and plus a 74 pound ad credit which was not used so 130 pound down the drain avoid this site at all costs. I should be refunded for the rubbish i had to delete my account as well.

PUMPIFY
United Kingdom
4 days using the app
January 25, 2026

I like it, but as others have said it is very confusing. For instance someone (like me) who has never gone on Pinterest before, it is confusing as to what a Pin and a Board are. Plus I made a mistake when filling in the profile page and now I can't figure out how to change it. More information please Pinterest.

Caishel Books
New Zealand
11 days using the app
Edited November 22, 2025

I like it. I am quite new to Pinterest and the app seems to be syncing with my store by some miraculous means, so all good. I keep getting alerts which don't seem to relate to anything though.

Curlew Crafts
United Kingdom
About 2 months using the app
December 1, 2025

Awful user experience. Doesn't show you how to sync direct from shopify and was struggling to even link up.

Also, When I tried to say 'bad' in my feedback, it said something went wrong, but the 'good' option works which is clearly review directing which is NOT okay. I actually think this is illegal.

Luma Jewellery
United Kingdom
13 minutes using the app
January 22, 2026

Aplikace nelze propojit s účtem, sice jsem schopna se přihlásit, ale hlásí to chybu

Furenzy
Czechia
2 months using the app
August 6, 2025

"Last Result": We've paid USD1600 for 550 visits in 2 months and...1 Add to cart action with 1 order (USD15) and about USD500 for Performance+ campaigns with USD0 conversions. Before, we used Pinterest Ads time to time and didn't request anything except their standard report, but I've decided to check the results for Shopify's Performance+ campaigns.

When I asked report on US cities and spent time on our website, your manager (Kylila P - Customer Operations) declined my request with comment: "most of the targeting breakdowns aren’t available for Performance+ campaigns, this limitation extends to City."

Then we observed data from our hosting partner, who has confirmed that training bot visits ( from one city!) occur on the same days as your "Ads activities".

I would never accuse you of this if your manager provided me with simple data on visits by city and time spent by visitors on our site within the framework of the Shopify campaign - but you stubbornly do not want to do this (I have been begging you for more than a week to provide them).

In my opinion, you repeat the scam bot visit practice of Facebook, who attracted bots to our website for our money, and tried to hide it too.

No more Ads with you!

I don't recommend Pinterest for other Shopify businesses.

Ponoma
United States
About 4 years using the app