Reviews (1,586)

Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, enabling quick synchronization of product catalogs and conversion of products into Pins. It boosts marketing, increases brand exposure, and drives sales through both organic and paid campaigns. The app's visual marketing support and features like ad credits, customizable templates, and performance tracking are particularly beneficial for businesses with visually appealing products.

November 3, 2025

Given the size on Pinterest this really is a rubbish app. Many of the links just do not work and it's a nightmare to understand how the feed works. It also is impossible to tailor your feed.

The Worm that Turned
United Kingdom
Almost 2 years using the app
Edited November 22, 2025

I like it. I am quite new to Pinterest and the app seems to be syncing with my store by some miraculous means, so all good. I keep getting alerts which don't seem to relate to anything though.

Curlew Crafts
United Kingdom
About 2 months using the app
August 6, 2025

"Last Result": We've paid USD1600 for 550 visits in 2 months and...1 Add to cart action with 1 order (USD15) and about USD500 for Performance+ campaigns with USD0 conversions. Before, we used Pinterest Ads time to time and didn't request anything except their standard report, but I've decided to check the results for Shopify's Performance+ campaigns.

When I asked report on US cities and spent time on our website, your manager (Kylila P - Customer Operations) declined my request with comment: "most of the targeting breakdowns aren’t available for Performance+ campaigns, this limitation extends to City."

Then we observed data from our hosting partner, who has confirmed that training bot visits ( from one city!) occur on the same days as your "Ads activities".

I would never accuse you of this if your manager provided me with simple data on visits by city and time spent by visitors on our site within the framework of the Shopify campaign - but you stubbornly do not want to do this (I have been begging you for more than a week to provide them).

In my opinion, you repeat the scam bot visit practice of Facebook, who attracted bots to our website for our money, and tried to hide it too.

No more Ads with you!

I don't recommend Pinterest for other Shopify businesses.

Ponoma
United States
About 4 years using the app
August 20, 2025

Impossible de tout simplement mettre son catalogue sur Pinterest sans fournir d'informations de paiement alors que je ne veux pas créer de campagnes.

Alphonsine Design & Vintage
France
10 days using the app
December 1, 2025

Awful user experience. Doesn't show you how to sync direct from shopify and was struggling to even link up.

Also, When I tried to say 'bad' in my feedback, it said something went wrong, but the 'good' option works which is clearly review directing which is NOT okay. I actually think this is illegal.

Luma Jewellery
United Kingdom
13 minutes using the app
August 14, 2025

Rápido y fácil de instalar no hizo falta ver un video o paso a paso , puedes hacerlo !

PHU ACCESORIOS
United States
Almost 3 years using the app
September 22, 2025

Tenéis conexión con shopify para hacer anuncios y pines del sitio web, pero, ah! sorpresa, tu dominio necesita al menos nueve meses de antiguedad. ¿Porqué no poneis eso antes de hacer perder el tiempo a la gente en configurarlo todo?
Experiencia nefasta de usuario, muy mal explicado, hacéis perder el tiempo a la gente.
Buscaré otras plataformas para anuncios, como las de Meta. Dudo que vuelva a usar la app de Pinterest.

Berezia.eu
Spain
About 2 hours using the app
July 28, 2025

I tried to submit the following through the feedback portal and clicked on the bad option and keep getting Hmm something went wrong. I clicked on good and it wants a review so here you go. Our business has been in business since 2022 doing local craft fairs and custom orders for local businesses but only recently decided to start a website to help promote our business. In the past we didn't have a need for one but now we are trying to branch out and we are being shut out by your company because we have not had a website long enough. I don't understand how having a website for 5 months versus 9 months makes a difference. All you are doing is making it harder for a small business to become more successful.

Crafty Family Creations LLC
United States
About 1 month using the app
November 11, 2025

Having Pinterest integrate with Shopify is a game changer. Already love Pin to have Shopify mixed in and work with Pin love it! Thank you PIN.

Wild Crafted Elixirs
United States
About 2 months using the app
December 3, 2025

I've been with pinterest for along time. I get a lot of my business from Pinterest. No problem installing are setting up to my store.

Sultry and Shimmer
United States
9 days using the app