Reviews (1,710)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app very easy to set up and connect to Shopify, with reliable catalog syncing even for large inventories and both digital and physical products. They report smooth verification, clear analytics, and beginner‑friendly ad campaign tools. Many highlight strong organic reach, quick early sales, and helpful ad credits for testing paid campaigns. Support is described as responsive, resolving catalog issues and even offering courtesy refunds.

August 23, 2026

This app is just awful.
1. Keeps trying to push some free webinar.
2. Three boxes in the overview pushing you to "Create ad"
3. Endless little dismissible boxes and feedback requests that just come back on reload.
4. Instead of just letting people choose their primary market they infer it by looking at your backup market, then using the top level "Market" entry for that, then just pick the first country by ISO code, which for me was UAE. All my Pinterest products were just listed as UAE and in their currency. Then you can't just change this without changing your backup market. And their support just says "you have to change the Shopify feed settings".
5. "Learn more about the Pinterest channel." at the bottom links to a 404.
6. "Update billing info" takes me to Pinterest and my country is set to USA - maybe not related to this app but still...
7. "Pinterest automatically creates your product feeds from your websites and international domains. Only 20 feeds can be active at a time. Feed changes can take up to 24 hours to update on Pinterest." - It creates ONE feed, and the only thing you can do is "Pause" it. All we need was a simple CRUD here...

Purring Lotus
Hong Kong SAR
About 6 hours using the app
August 4, 2026

Pinterest is easy to connect and use with my Shopify store. The setup process was straightforward, and creating and publishing an ad campaign was simple. The interface is clear and makes it easy for small businesses to promote their products and reach new customers.

KATHERINE HOME
United States
Over 1 year using the app
Edited June 22, 2026

I am updating my experience with Pinterest Ads. After reaching out to their customer service, they ultimately understood that I had no intention of placing paid advertising. As a gesture of goodwill, they processed a one-time courtesy refund for the unauthorized charges.

While I am glad this was resolved, I strongly believe a massive company like Pinterest needs to do a much better job of protecting its sellers. This should be a relationship based on mutual trust, not one where small businesses are caught off guard by hidden fees.
---------------------------------------------
CRITICAL WARNING TO OTHER SELLERS: > Avoid connecting third-party auto-posting apps to Pinterest if you have a credit card on file in your Ads Manager. These integrations can trigger Pinterest's "Performance+" system, which automatically launches paid background campaigns with a default budget of $20/day without clear, separate authorization.

When I initially requested a refund, support refused, claiming they were "standard charges" because the ads had already run. This system design feels entirely predatory and unfair to independent creators who are just trying to post organic content. Be extremely careful: link your store, but do NOT leave your credit card attached to Pinterest if you are using auto-post tools.

Build My Mini
Canada
About 2 years using the app
September 28, 2026

awful, doesn't work, can't delete, interferes with image design, just updated my version of canopy and cannot delete this app or get the pin design to work. ugg. stay away.

Debra's Passion Boutique
United States
Over 4 years using the app
September 16, 2026

It was easy to setup. So far works well with Shopify. I will go for organic marketing and see what happens.

ikiiki Shop
United States
Almost 6 years using the app
September 9, 2026

Great, got our Merchant Approved and also got Verified CheckMark Thanks Pinterest, and now my all products are showing on Pinterest fro free.

Koperen Drinkfles
Netherlands
Over 1 year using the app
June 11, 2026

Easy to set up and synced all 20 of my digital products successfully. Products are now published as organic pins. Great for small businesses looking to reach a wider audience on Pinterest for free!

Little Adventures by Akosua
United Kingdom
About 1 year using the app
August 22, 2026

Just make sure you don’t use the app with how exactly it’s supposed to work by adding products to your store and it feeding over. So you don’t get banned for spam inexplicably.

Daily Health & Beauty
United States
12 months using the app
August 16, 2026

Чому у мене не підключений піксель

Friendly Paw
Poland
26 days using the app
August 8, 2026

SUCH A BAD APP! I know I have ads running but there's no link to see them in the app!!!!!

Nice Things by Helena
United Kingdom
Over 3 years using the app