Reviews (2,576)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and effective SEO tools that enhance website traffic and search rankings. They appreciate the exceptional customer support, noting the personalized assistance provided. The app's educational approach to SEO empowers merchants to independently implement strategies, while managed SEO services offer more direct help. Regular updates and new features keep the app relevant, and its comprehensive SEO analysis delivers actionable insights. Merchants also value the technical SEO issue resolution support, which positively impacts their business performance.

April 27, 2016

Great app. Helped me out quickly and easily.

Outerbankscrafts
United States
5 months using the app
October 14, 2016

This plug in is a must for all ecommerce owners and managers. Highly recommended.

Mbaylan
United States
5 months using the app
August 25, 2018

Wow!! This app is amazing. I'm new to SEO so the way this app identifies weaknesses and walks you through a fix is a god send. Don't have to learn to manually manipulate and test code. The amount of time I've saved since installing this app is phenomenal. Had I known of this app sooner, I could probably enjoy some time off!!

Yourturnkeystore 243
Canada
5 months using the app
September 22, 2016

I'm using the free version for my store www.entornobano.com and it shwed me some pretty valuable information

Entorno Bano
Spain
5 months using the app
March 3, 2022

GREAT EXPLANATION GREAT OUTCOME THANK YOU IT REALLY HELPED ME NAVIGATE EASILY WITH CLEAR DIRECTIONS AND NO CODING EXPERIENCE

CBDORGANIC
United States
5 months using the app
Plug in Useful replied March 3, 2022

Hi there,

Your comments have been shared with our entire team at Plug in SEO. When we hear from happy customers like you, we spread the positivity around!

Hope to serve you again soon.

Best,
PIU Team

Edited September 18, 2019

They got in touch with me and fixed this issues and the job required and it appears to be working now Thank you

Rudy Project
Australia
5 months using the app
Plug in Useful replied September 16, 2019

UPDATE September 19

Hi Greg, Pleased we got this sorted out for you. Feel free to reach out to us or me directly (daniel@pluginuseful.com) at any time.

- Daniel
CEO & Founder

UPDATE September 17

Hi Greg, I've replied to your email. Aiza worked on the weekend to get the job done to meet your launch. Looking forward to hearing from you so we can get this sorted out to your satisfaction.

- Daniel
CEO & Founder

ORIGINAL

Hi Greg, I see you have installed our app Plug in SEO and have the Plus upgrade at $20/month. You've also signed up for an optional expert fix package which Aiza has been working on for you.

We've done the expert fixes on hundreds of Shopify stores. With SEO nothing is guaranteed, but most shops see a steady increase in search engine indexed pages and impressions as measured by Google Search Console.

I don't see any details about what you're not happy with with the work. Interested to hear more. I want to do whatever we can to make you happy here! I've reached out to you on email.

- Daniel
CEO & Founder

Edited July 14, 2017

Good, useful app, simple to use.
Aiza has been helpful with the set up

Poster Shed
United Kingdom
5 months using the app
August 20, 2015

Very simple to use and tells you good overall condition of your site's SEO in a heartbeat.

Vai Ko
Finland
3 months using the app
March 4, 2024

I found Plug In SEO after struggling to find an SEO expert to help us improve/solve some of our technical SEO issues. Mike and his team did a great job helping us set up everything within the app, fixing our main errors, and even walking me through how to improve our SEO going forward. I highly recommend this app for Shopify stores that want to follow SEO best practices but may not have a team to dedicate to SEO.

Bliss Lau
United States
13 days using the app
September 16, 2020

Terrible app took my money and did nothing in return. Once I asked for a refund customer service went dark. No Contact.

CB Radio Supply
United States
5 months using the app
Plug in Useful replied September 17, 2020

Dear Lance,

We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

We're using your feedback to make some important changes for refund requests.

I'm pleased we were able to make things better and I hope we see you again soon.

Best,
PIU Team