Reviews (429)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting lead capture rates, customer engagement, and conversion rates with features like exit intent and email capture popups. They value the customizable templates and user-friendly drag-and-drop builder, which also supports cookie notifications and product add-ons. The advanced targeting options are appreciated for precise customer interactions. Ease of setup and reliable performance are noted benefits, and the customer support team is praised for their prompt and effective assistance.

March 21, 2018

Great app! love it with full access and all that you need for your e-commerce store

Wildmatterarts
Israel
9 months using the app
November 17, 2020

Coming from a non-tech savvy individual, this is one of the apps I actually don't break a sweat when utilizing. It's easy on the eyes and very easy to follow. PLUS, customer service is fast and wonderful to deal with. We love the integration with Shopify and just makes things better. We are opting for the free plan right now but have an option to use 3 other paid plans, too. Great job, POPTIN!

boone n' crockett childrens clothier
United States
9 months using the app
November 26, 2020

Great app, very useful for any kind of popups (newsletter, visitor leaving website, discount), and very easy to use! I definitely recommend it.

Neptunes Co
France
9 months using the app
September 25, 2023

I have just signed up and had a question. The customer service (Osama) was great, quick & helpful. Would definitely recommend!

Whitespace Decor
United Arab Emirates
9 months using the app
April 16, 2021

Very good changeable pop ups. And very fair offer. Can recommend this app to anyone who needs pop up

Kurisan
Austria
9 months using the app
October 22, 2020

New to poptin and had a few issues with code placement for an inline form. After going around in circles for a while, contacted poptin support and the issue was resolved within a few hours.Support were also willing to offer some additional advice that was not directly related to the poptin app.

Ultimate Tropicals
United Kingdom
9 months using the app
August 30, 2023

We love this app! I think poptin make the easiest popups & has the best customer support! Thank you!

SPLEISURE
Germany
9 months using the app
October 12, 2019

customer service rocks! just helped me out really quick when first pop up wasn't firing... thanks guys

Sweet And Loco LLC
United States
8 months using the app
Edited March 1, 2021

I just had to request assistance to reload the app and Tomer logged in and performed the correction very quickly. This app is very easy to use and create the pop up ads.
I just downloaded this app to help me create pop ups for my store. The creation process was very easy to navigate and allowed for much customization. I had an issue getting it onto my site but after contacting them they found and solved the issue very quickly. I highly recommend this app especially if you don't want to be locked into cookie cutter forms.
Rob

DesTnationApparel.com
United States
8 months using the app
September 23, 2021

It is a great tool and very easy to use. I highly recommend it!!!!! Just loved it... And its support team are just great.

orosergio
Canada
8 months using the app