Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
Edited April 18, 2023

It is really a very useful application. It allows our customers to reach us instantly. In the application, we can see the location of the customer from the IP address and provide more detailed service. Thanks...

vav diamond
Turkey
Time spent using app: About 1 month
April 13, 2023

I had a great experience with customer service. quick to find the issue and find a resolution. thanks

PORE FAVOR UK
United Kingdom
Time spent using app: Over 1 year
April 5, 2023

Great app for creating email capture pop ups! Easy to install and connect with Shopify store & ESP.

Easy user interface even without coding knowledge. Drag and drop builder & fully customizable templates make it very easy. Nice reporting dashboard too.

Live chat is not based in the U.S. so hours are difficult if you're U.S. based, but if you can stay on late one night to connect with them they are extremely helpful, knowledgeable and friendly. Thanks Benjir :)

The Curiosity Box
United States
Time spent using app: 3 months
April 4, 2023

I've tested most of the interactive signup pop-up plugins on Shopify, and this one provides the most comprehensive range of interactive signup options while also offering great design freedom for creating pop-ups that match your website's key values. Unlike other plugins, which mostly rely on default templates, this one allows for more pop-up customization.

However, there are some bugs in the plugin, especially when designing it, and it took me quite some time to create a satisfactory pop-up. But the good news is that their customer service team is always available online and able to assist with any issues you may encounter, and they are really patient. Having a responsive customer service team is rare these days, and it's one of the main reasons why I'm willing to use this plugin.

If I were to suggest some improvements, I would recommend adding more design elements, especially for the wheel of fortune feature, as well as streamlining the design interface to make it more user-friendly for new users. Overall, I highly recommend this plugin, and I think the responsive customer service team is a core competitive advantage. And I can see that they did put a lot of effort into designing this plugin.

Ulike US Shop
Hong Kong SAR
Time spent using app: About 1 month
March 31, 2023

It was flawless, whatever issues I got encountered, it's got resolved so quickly, I just loved it and would like to give 5 star for your support services

Alldoer
India
Time spent using app: 3 days
March 28, 2023

Happy with the app, works well and easy to use. Very quick and efficient support. Much appreciated. :)

cosmetigose
Sweden
Time spent using app: 4 months
Edited March 21, 2023

Poptin was the only app I was able to find that would do popups on button trigger at a reasonable price.

The UX is also one of the best I've seen for pop-up builders. Very modern and easy to use!

AdsLux
Romania
Time spent using app: 8 days
March 20, 2023

I just started using this today but it seems great. The popups are working and they are very customizable. There are plenty of customization methods and support was very quick to respond by chat.

XBAR Fitness
United States
Time spent using app: About 1 month
March 20, 2023

excellent app, pop ups can be adjusted to exactly what you need from colours to timing of the showing of the popup, they keep improving the features this app, used it off and on for many years, professional popup feel if you spend the time adjusting colours and fonts etc. live support is there and ready to help, even on the free plan.

fresherpack.co.uk
United Kingdom
Time spent using app: Almost 2 years
March 20, 2023

its really easy to use and easy to setup all process. They provide you instant support and solution.

Sheopals
India
Time spent using app: 3 days