Bright Packaging and Raw Materials
Great customer service! I had an issue and they helped me via the Chat option in the corner. My issue was sorted in less than half an hour. :)
Curtice Brothers DE
Easy to use and install, with integration to my other apps within the store. Great help from customer service. Patient and fast turnaround.
Very easy to use app, customer service is very fast, He is very functional, gave me a lot of help. Thanks!
Mit Poptin lassen sich leicht und unkompliziert kreative Popups erstellen und genau tracken, wie diese ankommen. Bei Fragen oder Problemen wurde mir unverzüglich geholfen, was ich besonders toll finde.
Excellent app and service! The customer service is wonderful as well. Osama gave us great suggestions to increase the customer traffic. I'm loving the app and it definitely has been helping us to get more customers. Thank you!
I used this app for my website pop up and its going smooth, I had a minor problem but the live chat customer service Osama helped me. The service was excellent. I will highly recommend.
Terrible app, terrible owners. Problem started when I paid via paypal and they said it didn't go through, I was given a link to pay through credit card via stripe which went through. After several days of back and forth of not getting popup to work on Shopify, I requested a refund only to be told they do not even see my transaction....WHAT? First thing I did was check Paypal and saw the charge go through, I showed them screenshots and they said Paypal did not reflect it, even tho paypal charged me it didn't get to them, I also checked credit card and saw that one went through too but guess what? Even tho they confirmed payment received by granting me access to the pro plan for several days, Tom the co-founder turned around and said that payment didn't go through either. I felt like I was being pranked, called CC company and initiated a dispute, called paypal and initiated a dispute but wait it gets more interesting, Tom the co founder comes back and said they see a charge that was reversed and that this is fraud because paypal name and credit card name differs and even threatened to report me to shopify and paypal......Isn't it funny that before the dispute they couldn't find either payments but as soon as dispute opened, all of a sudden Tom no longer has amnesia and even has the nerve to call me fraudulent.....DO YOURSELVES A FAVOR STAY FAR FAR AWAY FROM THEM.....I have taken screenshots and printout of our conversations and will be presenting this to shopify to get these people off its platform!
Perfect app and great service! Love that you can fully customize! Would highly recommend on a shopify store!
The customer support is also quick and helpful.
Right now I am using a simple pop-up triggered by exit intent and its working fine.
Les Alcyonides Swimwear
I am using Poptin for so many things ! Initially it was just to create a prompt to subscribe to my newsletter, then I also used it during Black Friday with a special discount pop up. And now I am building a spinning wheel to create a nice Christmas activity on my website ! Had some technical troubles for the last one, and their support helped me in no time and with great recommendations. I STRONGLY RECOMMEND !