Reviews (305)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email list growth, conversions, and customer engagement. They praise its user-friendly interface, customizable pop-up templates with exit intent, and advanced targeting options. The app integrates smoothly with Shopify and performs well across different website complexities. Support is noted for being responsive and helpful, quickly resolving issues and offering personalized assistance.

February 6, 2024

I've been searching for a solution to boost conversions, and this app is perfect. The exit intent popups feature is particularly helpful—it grabs customers' attention at the right moment.

Warm Body Cold Mind EUROPE
Germany
Over 2 years using the app
October 8, 2025

Super vriendelijke en snelle hulp van dit team! Overzichtelijk en gebruiksvriendelijke app. Ook voor starters. Een aanrader!

NATIV
Belgium
14 days using the app
September 11, 2023

Great Little App. Great Customer support, always helpful.

Lokk Stokk & Apparel
Australia
About 2 years using the app
Edited April 1, 2024

POPTIN has been a revelation for our new online business! I've tried several lead capture tools in the last few years on various other websites I manage, but POPTIN is easily the most user-friendly and effective. Their drag-and-drop builder makes creating beautiful and engaging popups a breeze, and the wide variety of templates ensures there's something for everyone.
What sets POPTIN apart is their advanced targeting features. The “exit intent popups” have been a game changer for my conversions. Being able to target visitors who are about to leave my sites with a compelling offer has dramatically increased my lead capture rate.
Overall, I can't recommend POPTIN highly enough, especially if you're looking to leverage the power of exit intent popups, POPTIN is the way to go!

Gayle's Boutique
Australia
About 2 years using the app
March 20, 2023

excellent app, pop ups can be adjusted to exactly what you need from colours to timing of the showing of the popup, they keep improving the features this app, used it off and on for many years, professional popup feel if you spend the time adjusting colours and fonts etc. live support is there and ready to help, even on the free plan.

fresherpack.co.uk
United Kingdom
Almost 2 years using the app
February 13, 2023

Excellent app for small businesses with low budget, especially if you operate multiple stores. Consistently brought in additional revenue with the various pop-ups which can be customized for mobile and desktop views. Super prompt and helpful customer service too! Thanks Osama!

Juicy Missy
Singapore
Almost 2 years using the app
June 24, 2021

Great customer service is rare with these apps. The chat support fixed everything I needed in a timely manner.

Beauty Shamans
United States
Over 1 year using the app
Edited March 4, 2024

אני משלם כל חודש 59$ על גירסת PRO אבל מופיע לי גירסת FREE בדומיין השני
ניסיתי לפנות בתמיכה בצט אבל אין ממש תמיכה ולא מצליח לסדר זאת
חבל כי האפליקציה ממש טובה חבל שלא ניתן שרות ללקוחות הפרימיום

Loopi
Israel
Over 1 year using the app
August 5, 2022

Really good app, for all the features I have used it is faultless. And if I do have any issues the support is really quick and knowledgeable! Thanks very much guys.

Sweets Delivered Plymouth
United Kingdom
Over 1 year using the app
Edited May 3, 2021

This app pretty much sucks. It's not user friendly and it's difficult to figure out how to design the pop-up form to function exactly the way you want it to. I'm thinking it's because I have the "free version." Forget reaching out to the support team. All they do is send you a video that doesn't address the issue you're struggling with. My problem? My customers are filling out the form with their email address but never receiving the discount code once they hit "Submit." I have no idea how to correct this problem and apparently, the support team doesn't want to take the time to help. I think I'll just un-install this app and look elsewhere for a better experience.

WoofPackTrails
United States
Over 1 year using the app