Reviews (407)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement through features like exit intent popups, cookie notifications, and discount offers. They praise its user-friendly interface, including a drag-and-drop builder and various templates that simplify popup creation. The app is noted for its seamless integration and quick setup. Additionally, the customer support is commended for being responsive and effective in resolving issues, making it a valuable tool for increasing lead capture and conversion rates.

October 31, 2019

Excellent functionality and the support helped me within a minute. Highly recommend! Great way to increase traffic especially for ongoing promos

Safe and Sound HQ
United States
5 months using the app
April 4, 2020

This app is great and the customer service is amazing. They answer very quickly and help a lot. Thanks

Pomgo
Switzerland
4 months using the app
November 23, 2022

Sehr übersichtliche App mit tollen Funktionen. Gefällt mir sehr gut. Ich hatte eine kleine Frage und der Support hat mir super geholfen :)

Purple Stars
Austria
4 months using the app
July 25, 2023

So easy to use, and I love that I can choose the placement on screen. Carlos was super helpful in the chat when I had questions about how to design a certain feature. Love Poptin.

Yours by Claire Webb
United States
4 months using the app
June 11, 2020

Great app and excellent costumer service. Love that the popup sinc with Shopify costumers list and updates every subscriber. Highly recommended!

DERMAGLAM
Israel
4 months using the app
September 24, 2020

Wow I really love this! So many options you can customize and the live chat made my customer service experience that much better.

Rae Of Light Digital
United States
4 months using the app
March 12, 2020

Very good app, works well and support is very helpful if you have any question ! I use this app on 2 websites

Magnetic by S
France
4 months using the app
Poptin replied March 26, 2020

Thanks for your support!

March 9, 2020

I have to say that Poptin platform is very professional, useful and easy to use. The customer service is above and beyond. I highly recommend installing it on your Shopify store!

Molecule-Perfume
Israel
4 months using the app
March 6, 2023

Benjir was awesome to work with. He answered all my questions and was very kind. This app is easy to use. I look forward to working long term with this company.

Ose's Treasures
United States
4 months using the app
August 17, 2020

Works well and great customer service! It is very functional and easy to use and I would recommend it!

Posture Pillow
Australia
4 months using the app