Reviews (85)
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Aseem was amazing, faster, and effective
I had a question about labels payment today and Aditya was able to help me really fast in the Chat! Thank you so much, you saved me a lot of time! :)
We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.
having a trouble today about created label but their staff help to troubleshoot immediately. awesome
Thank you for your valuable feedback.
We're delighted to hear that you had a good experience with our customer support.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Their full-service platform works pretty well. Had a great experience with AfterShip Tracking and now I'm enjoying Aftership Shipping as well.
works perfectly with our store and support is always fast and super helpful! Easy to use and setup too.
Can hardly solve problems, there are many customer service personnel online, however, it was just politely catering around most of time. The whole problem solving process was very time consuming, not substantially move forward. I'll uninstall this app soon. Please be careful to use it.
I haven't been using the app long, but support has always been quick to respond and get me sorted out through the chat. It's generally easy to use (as long as you know your shipping terms) and I love that it's built using the same visual front end as shopify - makes it feel more natural to use. I've connected the app to my UPS account and it's been saving me a ton of time.
Just started using this app, so I don't have a lot of feedback on the app itself. I am not tech savy at all, but the chat support was so patient and helped walk me through the set up to be able to create return labels. SO thankful!
Aftership is the most organized platform i used for returns and shipping to my customers .Its a plus they integrate with many apps that make our customer service top notch.Customer service is always readily available 24/7