Reviews (85)

Overall rating
4
Counts per rating level
  • 68% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
October 4, 2024

Aseem was amazing, faster, and effective

Galtsand
United States
5 months using the app
September 25, 2024

I had a question about labels payment today and Aditya was able to help me really fast in the Chat! Thank you so much, you saved me a lot of time! :)

Skar Healing
Poland
2 days using the app
May 29, 2024

We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.

OEM Car Key Mall
United States
Almost 3 years using the app
May 22, 2024

having a trouble today about created label but their staff help to troubleshoot immediately. awesome

WHITE NOISE RECORDS
Hong Kong SAR
Almost 3 years using the app
AfterShip replied May 23, 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 15, 2023

Their full-service platform works pretty well. Had a great experience with AfterShip Tracking and now I'm enjoying Aftership Shipping as well.

The Keratin Store
United States
14 days using the app
August 29, 2023

works perfectly with our store and support is always fast and super helpful! Easy to use and setup too.

Goode Rider
United States
Over 2 years using the app
Edited January 23, 2022

Can hardly solve problems, there are many customer service personnel online, however, it was just politely catering around most of time. The whole problem solving process was very time consuming, not substantially move forward. I'll uninstall this app soon. Please be careful to use it.

Fairiland Outdoor Technology
Canada
10 months using the app
January 30, 2022

I haven't been using the app long, but support has always been quick to respond and get me sorted out through the chat. It's generally easy to use (as long as you know your shipping terms) and I love that it's built using the same visual front end as shopify - makes it feel more natural to use. I've connected the app to my UPS account and it's been saving me a ton of time.

Likely Tale
Canada
17 days using the app
March 19, 2022

Just started using this app, so I don't have a lot of feedback on the app itself. I am not tech savy at all, but the chat support was so patient and helped walk me through the set up to be able to create return labels. SO thankful!

WAVES in the village
Canada
41 minutes using the app
March 3, 2023

Aftership is the most organized platform i used for returns and shipping to my customers .Its a plus they integrate with many apps that make our customer service top notch.Customer service is always readily available 24/7

Valabasas Denim
United States
15 minutes using the app