Reviews (196)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with Shopify. It's praised for automating shipping and returns, offering discounted rates, and providing custom labels and tracking. The app's reliable performance and exceptional customer service, with fast and responsive support, are also highly commended.
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We ran into some minor issues with Aftership labels, and Aditya was able to assist me with the issues. I appreciate their help and the quick resolution.
having a trouble today about created label but their staff help to troubleshoot immediately. awesome
Thank you for your valuable feedback.
We're delighted to hear that you had a good experience with our customer support.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
I ran into a couple of issues setting up a new account and Harvinder of their chat help team was absolutely great in helping me resolve the issue. Very solicitous, friendly and competent. I really appreciate this.
Neha was very supportive and friendly, she was also very quick when finding information for me. really appreciate the customer service that helped me a lot
it is very good assistance
I'd like to take a moment to commend Harvinder for his outstanding service in assisting me with creating a custom label. His dedication and expertise made the process smooth and successful. Thank you for the exceptional service!
Très efficace. Une assistance à votre écoute. Un très bon service. Super service de la part de Ankit Pathak
A must-get app for any store that does several fulfilment per day. Good customer service to help get you and your store set up and, once that is done, everything else is really convenient. Love it!
No order search box in new design , invoices doesn't include shipping cost and discounts , although we don’t use the AfterShip app, they send AfterShip tracking links to our customers.
We apologize for the bad experience. To discuss this further we have sent you an email on your registered email address.
You can also reach out to us at support@postmen.com. Our support team is available 24X7.
Kind regards,
Mudit
Great app, support is great! Andrew helped us very fast and accurate with "problems" we were encountering. We use it to print UPS stickers and fulfill items at the same time, which streamlines the process a lot. keep up the great work!