Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

February 18, 2021

I really appreciate how quick and easy it is to use as well as the variety of features available! :)

ShopSheAte
United States
5 months using the app
June 15, 2022

Sandy Q in text support was absolutely fantastic. Answered my questions right away in a very friendly and professional manner.

Dr Smood
United States
5 months using the app
March 23, 2022

I am a new user and the forwarding process was not coming to my email folder. It was handled very quickly and professionally

Biotin Xtreme Hair Care
United States
5 months using the app
June 3, 2021

I couldn't have asked for anything better. I was skeptical of SMS at first. The team introduced me and went over strategies that I would have never come up with. They really value the customer and genuinely care to help. The customer service is just incredible.

Fight With Lights
United States
5 months using the app
December 31, 2020

The customer service is fantastic. They helped me out over the holidays with all my new user questions even though they didn't need to because they weren't officially working that day. That's above and beyond. I am super excited to have this app now!

Liberty Belle
United States
5 months using the app
March 10, 2021

I have used this app for a little over a week. The app is fairly easy to understand. Something that I really LOVE is their customer support team is AMAZING and always there to help. If you have a question, they go out of their way to help. In fact, one of the employees stayed after hours to help me via phone. Highly recommend.

Lovely Roses Boutique
United States
5 months using the app
Edited October 12, 2021

The app was super easy to install and get started. Setting up keywords for customers to send back to choose their own adventure make it feel real and not a robot. Abandon cart triggers are a HUGE win. And if keywords aren't enough you can get personal, responding directly to them through the postscript app!

breaktraction
United States
5 months using the app
April 14, 2021

I love how easy it is to setup. It took me a total of 5 minutes get it up and running. The popup looks great as well.

LOLA Lamps
United States
5 months using the app
May 19, 2020

Postscript has been great so far! Their live support chat is very useful and Zev has been awesome helping me out with any questions that I may have!

Sonix
United States
5 months using the app
Edited July 2, 2021

Always great and stellar customer service experience with Postcript representatives ! Super helpful and spot on through and through! Special thanks to Michael!

Philter Labs
United States
5 months using the app