Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Customer service is great! They were very knowledgable and helped me with my problems quickly. Would recommend.
I use this app to send customer notifications of new arrivals and sales. I like how right after sending notifications I see my traffic increase and i’m able to set up flows to remind customers of abandoned carts or up sell. When ever I have a questions they answer all my questions right away.
Postscript platform is intuitive and easy to use. And when I have questions the customer support via live chat has been awesome, quick to respond and resolved all the questions. Thank you Shannon!
The App has been amazing! I have seen an instant ROI - way better than email or any other channel. Also - the customer support is incredible. Additionally - their product roadmap seems to be heading in the right direction - cant wait to see what they come up with!
This is a great app and easy to use
The only issue is that it will cost you a lot of money to run a big campaign
I am new to this app and I must say It is living up to expectation thus far. I love the customer service, Bre, is always there to answer my many questions in a timely manner. Thanks you Bre.
We just switched to Postscripts from another text marketing company and have been blown away! The customer service is the best we’ve ever had and not to mention the app itself is amazing! Thank you Postscripts!
Been using Postscripts for a couple of months now. The platform is very easy to use and integrates with ReCharge, which is a huge bonus. We've seen great results with the automations and campaigns we've set up. Customer service is very friendly and helpful!
Sherrod was kind enough to assist me in getting some answers to several questions I had related to Postscript. I'm now moving in the right direction. Their customer support staff is top tier.
MAN OH MAN, Talk about support! My new friend Zev help me out so much setting up this app on my website. Very nice, made sure I had everything I needed, and made it look easy while doing so. I feel more confident now about servicing my customers. Read some very good reviews and now I see why. Thank you, Zev for everything "LIFESAVER".