Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.

March 15, 2022

Customer support is amazing! Taylor was super helpful and quick to get me the answers I needed. SMS can be a bit overwhelming but Postscript offers a ton of articles & support. A must use for sure!

Earth Kandee
United States
4 months using the app
Edited September 14, 2021

One of the best SMS apps. I used this app to gather contacts for my website quickly and efficiently. The support team is great- whenever you have a question they are there right away.

SPICY WEAR
United States
4 months using the app
August 4, 2020

Fantastic team here, and an even better app. From 0-60, this team provides best in class service and support. We love everything about Postscript!

OLIPOP
United States
4 months using the app
February 5, 2021

I have used multiple SMS apps and this one is the easiest to use and get started. I had also amazing support from their team!

GothRider®
Canada
4 months using the app
March 19, 2020

We've used this to test out SMS marketing with our customers and have had a great response. The pop-up messages, campaigns, and segmenting of customers are super easy to use and provide us with lots of options. The team is super responsive when we have issues or questions, and the on-boarding was super super smooth!

mywazoo
United States
4 months using the app
February 3, 2021

I am new to Postscript. I've heard a lot of great things about Postscript. I had an issue with my account and Bryan was awesome with assisting me with getting that handled. I will come back for my review on how Postscript works for my business.

Blak & Posh Boutique
United States
4 months using the app
December 10, 2021

Customer support is 10/10. They take feedback seriously and answer questions quickly to get you up and running with sms fast.

Biite
United States
4 months using the app
Edited October 18, 2020

I needed some help with my pop ups not working and Zev was super fast with fixing the issue! Thanks!

PrimeAnchora
United States
4 months using the app
January 27, 2021

This app is so user-friendly, and the chat rep, Sylvia, was so thorough walking me through everything & was so kind & patient.

exquisite-bylenzia
United States
4 months using the app
Edited May 13, 2020

Easy to use...I love all the automations! I also love that I can add Gifs to my texts. I love that my shopify account is connected! By far the best texting app I have used!

Buckaroo Boutique
United States
4 months using the app