Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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App is used for SMS marketing for my shoetique. Was having issues with uploading images for automations/campaigns. Reached out to customer service on New Year's day and was assisted by a fellow Tennessean named Shannon. She was super helpful and very sweet. Used the recommendations for sizing she gave and it worked. Thanks so much for your help, Shannon!!
Great customer service, very engaging and fast. The response time was less than five minutes and very friendly.
Postscript has been a great partner in helping launch our SMS program thus far. The Postscript team has been critical in helping us craft the strategy around our program launch and continue to be great partners to us in helping us not only grow our SMS list, but also expand our strategy to become more personalized and targeted as we evolve. The platform is very intuitive and easy for an in-house marketing team to use. The pricing is transparent and completely controllable from the business side so there aren't any surprises. Overall our experience has been extremely positive!
Great app - Tyler was great. I would highly recommend getting this app. Super easy interface and great customer service.
Having the live chat is soooo helpful! My question was answered within seconds and it included a video so that I could follow exactly what she was doing. Thanks Faith!!
I started using Postscript on my site and have been really enjoying it. I did get notified by a customer that they were receiving quite a few texts (by mistake of something I overlooked). I contacted support and they were quick to help me make the proper changes (thanks Sylvia). I do recommend this for anyone looking for SMS marketing
Shannon helped me today and the experience was awesome. Great customer service and she solved my issue. Thank you
Zev and Bryan were a great help. Nice and professional. Would recommend this app for any Shopify store. Great customer service
super easy to set up and get going. support is also super fast and they recommend strategies as well.
I've used other sms services before, but postscript is by far the best. I always receive such great service! Friendly and helpful.