Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

February 16, 2021

This app got its first sale within 3 minutes of enabling. It comes with perfectly crafted prewritten templates or you may customize them. Personally I'm going to stick with most of what was provided. Awesome app

DOTI Robotic Home Cleaning
Canada
5 months using the app
July 1, 2020

Great Customer Service Help. Zev was a great help for me and my business. I would definitely refer Business Owner friends to use this App

Sassaries
United States
5 months using the app
August 27, 2020

I am using this app to increase my sales and communicate with my customers. This app is truly awesome in growing your brand and the customer service support I received is outstanding!! Thanks Zev for everything!!

Nakia Michelle
United States
5 months using the app
February 14, 2022

This by far is the easiest and well designed app I've used. Support is always available and willing to make your life easier. I usually don't write reviews but I've been using for awhile and you can't go wrong with this one!

Curl Again
United States
5 months using the app
May 12, 2020

Best text messaging app I have used thus far. Customer service is great, Shannon did an excellent job answering all my questions and helping me to get set up correctly. Highly recommend this app, high ROI!

Drunk America
United States
5 months using the app
December 23, 2021

I have enjoyed working with Postscript for SMS. The platform is easy to use and their team works hard to help us grow and refine strategy! Everyone is so helpful and friendly to work with!

Thrive Causemetics
United States
5 months using the app
Edited June 17, 2020

New to SMS marketing and downloaded this app. Was having some confusion on how it worked, but Zev came to the rescue! Thank you for a great customer service experience.

Chica Del Sur Boutique
United States
5 months using the app
Edited June 10, 2021

LOVE LOVE LOVE. BREANNA WAS AMAZING AND SOOO HELPFUL. THEY ARE DEF ON TOP OF THEIR GAME AND THE BEST!

LIV & GIA BOUTIQUE
United States
5 months using the app
December 23, 2023

I am trying to send an SMS campaign, but I could not send it due to a system problem. I tried to contact customer service many times, they said they would get back to me, but they never did.

Vinci Leather Shoes
United States
4 months using the app
October 12, 2020

New to the platform but so far loving all of the features including the automations! The teams customer service has been great every time as well!

Fallon Ave Boutique
United States
5 months using the app