Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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We really love our relationship with Postscript. They are supportive always, forward-thinking, resourceful and someone is always available to help even in the most hectic of times. We greatly appreciate our partnership and we know that our fans do too!!
I just started using this app and it's been a game changer! Customer service is excellent as well! :)
This app is AMAZING considering we are a small business. The support staff online are fabulous with helping you out if you are ever in a jam.
such a great app! and the best costumer service around! i was having an issue with a keyword (user error), i messaged them and they immediately fixed it.the best SMS I've yet found.
Great app! minor technical difficulties.. but Shannon was great at fixing my issue in a timely manner. Great customer service Shannon! woohoo!
Love the after hours support they offer! Whenever Ive needed assistance theyve always made sure to walk me through the steps or take care of it themselves on the back end.
Definitely my go to app for SMS. They even answered my support on Christmas eve. Support is awesome. Service is awesome. 'Nuff said.
I purchased this app to start SMS marketing and it does not disappoint! I’ve tried several and this is the most user friendly. The chat team is super helpful and friendly and I’m happy they’re there to assist with any questions or ideas I may have.
Michael Wardrop and all of the team is AMAZING!!!! They know all about my store, help me optimize, help me with tech stuff and always right away. It's hard to find such personal experiences with integrations like this but I really feel like I have a team of supportive folks standing by me and my text message strategies. My site is thriving and it's just the start - conversions and subscribers are up, my popup is awesome and easy to use and I have so many tools to help grow my lists.
I really enjoy Postscript. I was hesitant to add a SMS & MMS marketing platform, due to the fear of "annoying" my customers.. but with Postscript I don't feel that way at all. I am about to make the texts I send to my customers friendly, personal, and down-to-earth. Postscript is also extremely user-friendly and easy to navigate. Shoutout to Jane with Glow Group for getting me set up with Postscript! I am SO happy with my experience.