Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

Edited August 20, 2020

I had an issue where my sms was fired before I finalized the scheduling process. I contacted customer support and they immediately answered me (even when it was a weekend).

They found the bug and they fixed it in record time. They also kept me informed during the whole process of what was going on.

Excellent customer support

My Healthy WOE
United States
4 months using the app
Edited July 19, 2020

FAST RESPONSE , friedand makes sure ALL for your need are handle. I HIGHLY RECOMMEND!!!!!!!!!!! their app is very easy to use and very effective..

Shoplet
United States
4 months using the app
December 21, 2021

The app is incredible and Taylor is amazing. She helped me and solve the issue very quickly! highly recommended.

Lamp Shade Solution
United States
4 months using the app
September 7, 2020

I have truly enjoyed Postscript and the flows have been something new that my customers (and pocketbook) are loving. Postscript also has AMAZING customer service and have even helped me out with an issue on a holiday. Highly recommend!

Gray Monroe
United States
4 months using the app
July 1, 2020

Best app on the market for SMS - can't recommend enough! SMS Bump is the popular choice but I prefer Postscript not only for better pricing, but also because I notice a better deliverability. SMS is a Gold Mine but having the right app is key - check this out and make the switch if you haven't yet!

How Undeniable
United States
4 months using the app
May 14, 2020

Love the ease of use! It’s also super easy to view & understand your results to know what needs tweaking for best results! Thank you!

Rockledge Design Co.
United States
4 months using the app
Edited October 23, 2020

Great support and they answer quickly when you have questions or concerns. The options for using SMS is pretty versatile, easy to navigate, and a great option for when you want to expand marketing for your business.

Studio Sukhino
United States
4 months using the app
August 30, 2020

So far so good, gained about 400 customer numbers in the first 60 days. Like I can add Gif images as well. Customer service was prompt when needed. Using more credits than expected, but seems worth it.

Kelsi’s Kloset
United States
4 months using the app
November 24, 2020

Very prompt customer chat helped me answer several questions and solve a few issues quickly. The customer service rep was quick to respond and very informed!

U-Konserve
United States
4 months using the app
May 11, 2022

Customer support is great and very responsive! SMS is a new undertaking for our brand, and having the support when a question/problem occurs really makes all the difference

Pepper Joe’s
United States
4 months using the app