Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

June 4, 2020

The app is very useful, I contacted support to help with Pre made responses and they gave me way more than I expected. Excellent customer service and professionalism.

Lipstick Laws
United States
4 months using the app
May 14, 2020

I love LOVE this app. The set up was so easy! I love the ability to add pictures/gif. Also that it stays within the laws!

K. Ellis Boutique
United States
4 months using the app
October 12, 2022

The support and kindness of the support team is exceptional. Haven't received such great service in years. We are based in Australia and they helped us with getting an AU phone number and removing the time zone time send restrictions. Huge shout out to the support & billing team - thanks again!

Cartel Flowers
Australia
4 months using the app
July 22, 2020

Shannon from the support team was very helpful and responded to all my question and concerns fast!!! Very professional..

GOD FIRST!
United States
4 months using the app
March 24, 2022

Fairly priced, amazing support, great technology and interface, Not much more you could ask for. Such an awesome company!

Ali Weiss Jewelry
United States
4 months using the app
October 2, 2019

Shannon was super helpful with getting things started with the app. OMG I'm up and running right now the same day!! Yall are sleepin on this app, can't wait to see what comes of it

Nappy Rutz
United States
4 months using the app
Edited May 20, 2019

Postscript is a well rounded SMS marketing app and so much easier and effective than email marketing. The support has been outstanding so far. We are truly impressed by this app. We have been using email marketing for years and do not know why we waited so long to make the switch to SMS marketing. Well worth the money. Keep up the great work.

LavooHookah.com

Lavoo Design
United States
4 months using the app
Edited January 14, 2021

The support team is incredible. They're all quick to respond and will go above and beyond helping you with your question and even suggesting different strategies.

BottleKeeper®
United States
4 months using the app
June 29, 2021

I use PostScript to entice my customers to sign up with their phone and email to get coupons and the latest news about my website. I love how easy it is to integrate and I've had a great experience with their customer support team, shout out to Sylvia Om for her amazing support today and helping walk me through exactly the steps I needed to make sure I was compliant with some new laws and help me optimize my sign-ups. A truly great app and team.

Junque Food
United States
4 months using the app
August 3, 2020

I'm making the switch from my existing SMS platform. I'm still working on the transition but so far the customer service has been helpful. I'm looking forward to using this app and making SMS work for my store!

Even Atom
United States
4 months using the app