Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited September 14, 2021

One of the best SMS apps. I used this app to gather contacts for my website quickly and efficiently. The support team is great- whenever you have a question they are there right away.

SPICY WEAR
United States
4 months using the app
August 4, 2020

Fantastic team here, and an even better app. From 0-60, this team provides best in class service and support. We love everything about Postscript!

OLIPOP
United States
4 months using the app
February 5, 2021

I have used multiple SMS apps and this one is the easiest to use and get started. I had also amazing support from their team!

GothRider®
Canada
4 months using the app
March 19, 2020

We've used this to test out SMS marketing with our customers and have had a great response. The pop-up messages, campaigns, and segmenting of customers are super easy to use and provide us with lots of options. The team is super responsive when we have issues or questions, and the on-boarding was super super smooth!

mywazoo
United States
4 months using the app
February 3, 2021

I am new to Postscript. I've heard a lot of great things about Postscript. I had an issue with my account and Bryan was awesome with assisting me with getting that handled. I will come back for my review on how Postscript works for my business.

Blak & Posh Boutique
United States
4 months using the app
December 10, 2021

Customer support is 10/10. They take feedback seriously and answer questions quickly to get you up and running with sms fast.

Biite
United States
4 months using the app
Edited October 18, 2020

I needed some help with my pop ups not working and Zev was super fast with fixing the issue! Thanks!

PrimeAnchora
United States
4 months using the app
January 27, 2021

This app is so user-friendly, and the chat rep, Sylvia, was so thorough walking me through everything & was so kind & patient.

exquisite-bylenzia
United States
4 months using the app
Edited May 13, 2020

Easy to use...I love all the automations! I also love that I can add Gifs to my texts. I love that my shopify account is connected! By far the best texting app I have used!

Buckaroo Boutique
United States
4 months using the app
August 3, 2021

We have recently added Post Scripts to our shopify and not only has it been great from SMS, but they are truly very helpful! I was using the chat service and they were able to help right away. They didn't give up until all my questions were answered. It's a great service with an even better team. Thank you.

beloForte Natural Hair Care
United States
4 months using the app