Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 19, 2020

Postscript platform is intuitive and easy to use. And when I have questions the customer support via live chat has been awesome, quick to respond and resolved all the questions.

Del Mar Laboratories
United States
4 months using the app
May 12, 2020

I love how easy it is to create campaigns and how easy you can go back and compare Sales/ROI. I also love that you can send pictures with your campaigns!

Ana Patricia Boutique
United States
4 months using the app
Edited November 6, 2020

1 of the best investment's we have done for our website just get ready 4 your sales to got up QUICK.

Valabasas Denim
United States
4 months using the app
December 20, 2021

Porshai was amazing. Great customer service and very easy directions to follow. I recommend Postscript for any business. Thank you Porshai!

Northern Ties MN
United States
4 months using the app
Edited February 15, 2021

I needed a late-night question asked and Bryan was able to help me solve my problem and helped me create a new opt-in keyword! I am new to the platform but so far I love it! Looking forward to seeing how this helps build up my communication with text message marketing!

The Transforming U
United States
4 months using the app
December 30, 2018

Seamless integration, took me almost no time to figure out, and the co-founder was there on a Sunday to support us. Great stuff!

Planet Protein, Inc.
United States
4 months using the app
August 3, 2020

Just getting started with Postscript. The app makes it easy for you to setup. Sms trumps email all day. And just had a convo with support at 11pm.. Nuff said. Get the app.

The Ice Lion
United States
4 months using the app
July 14, 2020

good helped me a lot for renewing my subscription and very attentive. Highly recommend them . Thank you

MarvellousSkinCo
Netherlands
4 months using the app
May 18, 2021

Best SMS App and support EVERRRR.
Don't even think about using Attentive.
But maybe Klaviyo if you like to pay ore and have email + SMS going.

Cannanine
United States
4 months using the app
July 2, 2020

After trying multiple texting apps for my business, I finally found one I like! I accidentally messed up one of my keywords and customer service (Zev), was quick to fix it. Great customer service and cannot wait to see where this takes my business!

Sister Girl Co
United States
4 months using the app