Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Love the ease of use! It’s also super easy to view & understand your results to know what needs tweaking for best results! Thank you!
Great support and they answer quickly when you have questions or concerns. The options for using SMS is pretty versatile, easy to navigate, and a great option for when you want to expand marketing for your business.
So far so good, gained about 400 customer numbers in the first 60 days. Like I can add Gif images as well. Customer service was prompt when needed. Using more credits than expected, but seems worth it.
Very prompt customer chat helped me answer several questions and solve a few issues quickly. The customer service rep was quick to respond and very informed!
Customer support is great and very responsive! SMS is a new undertaking for our brand, and having the support when a question/problem occurs really makes all the difference
Amazing response from support - so friendly and always there to help. App easy to use and has all of the features I'm looking for when it comes to SMS!
Amazed by how user-friendly and effective Postscripts text solution is. Highly recommend everyone to add text marketing to their marketing mix. Also, the guys behind Postscript are amazing and so easy to deal with. Best service!
Awesome support team! They have been very instrumental in understanding this new channel. Product is easy to use too!
I just downloaded this app to help me with "welcome messages" to my new subscribers and I like it so far. Moreover, the customer service is great.
SO much to love about Postscript. My top 3 would be:
1. The loving team that they have! They have a team that goes out of their way to ensure your growth.
2. How user-friendly their app is! It did not take me that long to learn the fundamentals.
3. It's a NEW fun way to grow your business. SMS is still fairly new! Postscript makes it easier to get the new channel up and running.
Would recommend it to anyone who wants to grow SMS for their business. 100%