Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
I love this APP! I was looking for an SMS Marketing App to use with Shopify and this seemed to fit the bill. Once I installed it and got started I couldn't believe the ease of set up. The best part was Shannon my chat support. I have used many software programs and apps with horrible support which caused me to uninstall or delete. Thanks to Shannon and all her assistance, I got my first segment, automation and campaign up and running in no time at all. Worth it just for the chat support alone!
We've been really happy with our decision to go with PostScript. We researched a few other options and felt like they offered the greatest value for the features. It's super intuitive to use and the return on investment has been really impressive thus far!
Really wasn't expecting my inquiry to be answered at midnight. But they came through and helped me through setup and added the automations for FREE!! Awesome customer support. Super knowledgeable and friendly. Can't wait to see the full extent of this app and how many conversions it will make with customer engagement.
First impressions so far are good. They take extra steps to protect you from TCPA violations. Lots of features and helpful support chat
Really an amazing & easy to use app. Bre was super patient with us and did a great job assisting us!
Postscript was been an excellent tool for my online store so far. Customers sign up with ease and its easy to manage from my phone or computer. Today I had the pleasure of working with Zev who helped me add more credits to my account to push more messages to my customers. He was friendly, knowledgable and fixed by issue within minutes.
Thanks Zev
Bryan and Shannon was extremely helpful and quick to respond to the issue I had. This is a great app, and I highly recommend it.
Fantastic customer service helping us get setup.
Loading in our existing data was a nice touch.
Would recommend this tool for anyone of any size wanting to add SMS to their marketing mix. We are seeing a 22% conversion rate from our SMS cart abandonment campaign!
Couldn't have asked for a better app for SMS and email engagement. Customer Service was available late night and helped me through the entire setup. Any problems I have run into have been solved expeditiously. Look forward to using this app to engage customers and generate sales.
I love this app! So easy to send text to your customers. It has great reporting features and my favorite part is credits roll over to the next month!!!