Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 3, 2021

I've done email and SMS marketing for over 5 brands. I switch them all to Postscript because they're just so much better than any other app — they win in cost, service, quality, and innovation. Don't waste your time with any other apps, just start here. You won't regret it.

Alleyoop
United States
3 months using the app
June 11, 2020

This app is very user friendly. Customer service consistently goes above and beyond. The pricing is super competitive and we are seeing a great ROI

Physician's Choice
United States
3 months using the app
November 11, 2021

Postscript has been a great app for us to launch our SMS strategy on. The app itself is intuitive and has robust product offerings, and we've been able to set up very customized automations and campaigns without issue. The real standout, though, is customer support which has been exceptional! The team we work with is proactive and just lovely to work with - we would not have been able to launch without them. They feel like an extension of our marketing team and have come up with fantastic campaigns, messaging, and automations. Overall, our launch has been a success!

Bite
United States
3 months using the app
October 12, 2020

Platform is great and userability is amazing. Really customisable and easy to use! Customer service is great as well (Zev) dealt with an issue for us and it was resolved within minutes. Really friendly and professional!

CRAFTD London
United Kingdom
3 months using the app
September 30, 2020

Easy to use and very effective. 10k in revenue the first 7 days using the pre made automation and keywords. A great way to constantly stay in front of your customers.

EndurElite
United States
3 months using the app
November 19, 2021

Great App and very clean popup. Michael from their support team was of great help. Highly Recommend.

Bethlehem Box
United States
3 months using the app
May 13, 2021

Love this app! Easy to use, affordable and the support is great. You can go at your own pace and control your costs. Love this.

Jones and Rose
United States
3 months using the app
June 24, 2020

Easy to use and install with Shopify! Customer service is quick to respond and helpful. Works great and can see it being beneficial in many ways going forward.

Munk Pack
United States
3 months using the app
July 30, 2020

This app has shown as great new revenue on top of what we're doing from other channels like email. Perfect addition for any shopify store and super helpful, prompt customer service for any questions.

Woolx
United States
3 months using the app
Edited May 11, 2020

Love this app! My customer's love getting text messages, and the customer service is top notch! I've used a few other services and none are as good as Postscript. So user friendly; I'm a customer for life!

Elly Jaymes
United States
3 months using the app