Reviews (1,965)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.

August 4, 2022

the best, great pricing, great features, easy to setup and responsive support and educational videos to get started

Wolf Republic
United States
3 months using the app
Edited May 12, 2020

BEST SMS App period. Learn this app "klaviyo" of text. Shannon from customer service is the g.o.a.t

The RAD Soap Co.
United States
3 months using the app
June 20, 2023

Great experience using the platform and even better experience partnering with the customer support. Heard Alex speak on Chew On This and wanted to implement his idea. The CX team went above and beyond after hours.

Thanks Taylor!

Groove Life
United States
3 months using the app
October 24, 2020

Seriously good marketing app. Text message marketing performs a lot better vs email- especially on mobile. Postscript is super easy to setup and works fantastically. Great support and team including the CEO and Zev. Thanks team

TheCustomGoodsCo
United States
3 months using the app
September 8, 2020

Great app so far and the customer service is awesome. Definitely an enjoyable experience. I will definitely recommend.

MaleahMoura Hair Extensions LLC
United States
3 months using the app
June 8, 2020

Support is wonderful. Thank you Shannon and Postscript. This is worth every penny, expensive relatively but conversions have been great.

Pepetools
United States
3 months using the app
September 1, 2022

I was having some delays with test text message and Sandy was SUPER helpful!! We got it all figured and she was very friendly as well!

Happy Little Star Shop
United States
3 months using the app
May 7, 2021

Amazing App, I have been using it for months now! Customer service is always available, and they are super helpful. The App has generated me sales within the first week so I am super happy! :)

Wild Bohém
United States
3 months using the app
March 12, 2021

Just downloaded this app & the ease of use is truly amazing for someone who knows nothing about text & email marketing campaigns! The staff has truly been helpful beyond measure!

•/SHēk/• Vintage Boutique
United States
3 months using the app
February 3, 2021

The Post script app has been great so far. We needed help with some technical stuff (html/css) and reached out to support. The customer service was great. In particular Sylvia. Her willingness to help was amazing. She's also very funny.

begoat
Australia
3 months using the app