Reviews (1,965)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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Great app and customer service, they have been helpful and the back end is intuitive. SMS is the future.
i love the fact that someone is always there to help!
im excited to start using postscripts, i know its going to take my company to the next level!!
I'm new to the app but so far, I'm loving it. I am gaining subscribers each day and just launched my first flow campaign.
I'm still getting to grips with postscript. It is a very professional APP, with probably more functionality than a small-medium sized business needs. I use Omnisend for all my email blasts now and Postscript for texts. its not expensive considering the returns you get and much cheaper than say FB ads. The only drawback is that you have to watch carefully the number of credits you use, because if you have a text with lots of emoticons (which often end up as counting as 3-4 SMS credits) or texts which are resent after xx days if unread, you can burn through your free monthly SMS credit allowance quickly. Am extremely happy with their customer service too.
Shannon was the most amazing customer service person. Walked me through the whole process and was patient enough ffor my 5,000 questions :)
Engineer Patrick with the help from CSR Zev fixed an issue immediately! Had URL text message to redirect to wrong URL/different store, and was fixed in minutes! Thanks team
This is a great app that lets me send engaging sms & mms messages to my customers. It's a great marketing tool and on a customer, by customer basis, it can definitely a be a better converter than e-mails. Super fast customer service and more than once the quality control before a message is sent has saved us. Great app that we definitely recommend.
Hesitant at first because of prior experiences with SMS, however, once I met Alex and the team and got a better understanding of the "crawl, walk, run" process, I look back wondering why we didn't start sooner! Top notch product and top notch team at PostScript.
I used this app to help create a phone subscription sign up and customer subscription list for my store. I like the app a lot however there were a few things I was confused on. I went to chat support and Faith from PostScript was extremely helpful in answering all my questions very fast and informatively. She was very nice as well. I would definitely recommend to others!
I’ve used postscript to notify my customers before my weekly sales have ended. Customer service has been amazing any time I needed help and have gone above and beyond to make me happy. I recommend to all my small business friends!