Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I HAD A LITTLE BIT OF A PROBLEM AND FAITH WAS HELPING ME ON THE ONLINE CHAT FIXED THE PROBELM AND DID AN AMAZING JOB!!!!!!! GREAT SUPPORT
Thanks, Zev for helping me get started even on a Sunday afternoon. fast response and resolution. Great company.
CS team on point, they were extremely helpful and helped solve a big problem that needed a fast fix. (Taylor rocks)
I am so blown away by the level of customer service I received with Dan! this guy is a superstar literally went above beyond to answer all my questions.
This app exactly what we have been needing. Thank you again the great support
I use the app for customer serive and marketing and really like compared to email. Super easy to set automations and respond to customer inquiries.
This app is actually awesome. Brings back a huge amount of abandoned checkouts. On bad days it is literally the only thing that saves our store from losing money!
I am so happy with the customer service for this app. Colin was friendly, helpful and genuinely interested in helping me succeed, and that is a rare trait indeed...especially when app companies often seem more interested in taking your money and running...
Thanks Postscript!
We love Postscript! It is very easy to use and allows you to upgrade/downgrade the credits as needed. Also, they offer GREAT customer experience. Definitely recommend!
A+++ SERVICE. Always ready to chat and help. Seems I always have the same rep. extremely helpful. If you use this APP right it can bring in some big money.
Absolutely love Postscript! I worked with Shannon and she went over and beyond during my onboarding process to ensure I am able to utilize every tool Postscript offers. HIGHLY recommend.