Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

August 21, 2020

I'm loving the app so far. I love the abandoned cart feature in addition to the welcome series. Easy way to convert to sales which we've seen a spike in since downloading the app

Bask & Bloom Essentials
United States
2 months using the app
May 25, 2021

This App has been great for my business. Purchase conversions tarted the first day I added it! Highly recommend.

Our Pretty Closet - Clothing Boutique & Accessories
United States
2 months using the app
January 25, 2022

Great and quick customer support, hope the app will perform well as I love it and was looking for some similar for a long time.

Lia's Gems
United Kingdom
2 months using the app
May 6, 2022

It's pretty awesome!!! It's much better to use than Klaviyo's SMS. Which I think that Klaviyo does well with email. But Postscripts does very well with SMS sign ups and really engaging. The only thing I'd like for them to change is their dashboard and the way we can view subscribers much easily.

Ode to Self Skincare and Wellness
United States
2 months using the app
September 22, 2020

I used this app to help bring more customers to my website. They have awesome customer service. I definitely recommend postscript

Eighth Of August
United States
2 months using the app
December 2, 2020

This app is so easy to use and great for my marketing strategy! The customer service is fast and they always answer my questions and help me. Great pricing as well.

Rock N Hollywood
United States
2 months using the app
January 4, 2022

The best onboarding experience I have ever received! Super happy with our decision so far to make the move over to Postscript!

Teangle US
Canada
2 months using the app
June 11, 2020

Awesome SMS platform. I tried a few from the Shopify marketplace but none impressed me as much as Postscript. The alternatives did not have segmentation on the level of detail that Postscript provides. A bonus is that they recently redid their pricing model, compared to the other alternatives this is a better cost effective option. There is no base rate + cost per msg, just a very simple monthly credit system, no hidden fees. Their support is also top notch, they were able to make a custom adjustment I needed for segmentation.

ASRTD
United States
2 months using the app
October 15, 2020

So far it's smooth and the customer service has been great, really looking forward to starting my SMS campaigns

Opala For All
United States
2 months using the app
June 18, 2020

Great service and great support. I never thought I could do anything with sms but this makes it easy!

Cycle Clear
United States
2 months using the app