Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Great experience all around! From onboarding to working with a CSM and tech support. The whole team is on top of it!
I've been using this app for a few weeks now and am loving it. definitely seeing an increase in my sales since adding texting. I couldn't figure out how to send a campaign within 24 hours of sending one and even though on the chat it said I wouldn't hear back till Monday, Sean got back to me within minutes and helped me solve my problem! thanks so much!
Love this app!! SMS marketing is the way to go. I am always receiving immediate feedback as soon as I send a text. Postscript also has amazing customer service :) thanks Shannon!!
We saw results almost instantly, and the customer service is extremely knowledgable and quick to respond. Also, the backend is easy to use with quality analytics. We were hesitant to enter the world of SMS marketing as we thought it was a little gimmicky, but it's absolutely here to stay at this point!
This app is great for all levels of an e-com stores sales funnel, as well as keeping up with customers, offering customer service, and so much more. It's easy to use and has helped so much so far!
Awesome app and awesome customer support! Breanna was super helpful and quick with responding to my needs !
This is the 3rd text company I’ve used and by far the best. The data it gives you is great! I love being able to create customer segments so I don’t have to always send messages to everyone. It’s so easy to use and their customer service responses quickly to questions! Game changer for our business
Used the app to help me start SMS marketing, I can already see the benefits from this app, easy to use, simple, and very helpful support team if you have a problem. A necessary app for all shopify merchants in my opinion.
Love the app, super easy to use. Got it set up in under 10 mins with flows running! Thanks to postscript I'm bringing in extra revenue I never had.
Really easy to navigate. Top notch customer service. They helped me resolve a concern with coupon codes and offered suggestions on ways to fix the problem!