Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Customer support has been very helpful although at the beginning they couldn't figure out the issue I was having
I had a question about the coupon codes that were being created and Porshai was very helpful in explaining how to correct the issue I was having. Quick response and very kind. I highly recommend this app!
Great app for engaging customers. Way better results than emailing! You can not only send a text but you can include Gifs and also a discount code.
The BEST SMS software on Shopify...without a doubt. Intelligent staff with willingness to think outside the box with their partners! Couldn't recommend enough.
Great text message app service! It is easy to use and very efficient to send messages to subscriber customers.
Best SMS app by a mile. Not even close. Stop looking elsewhere.
Customer service responds within seconds.
No issues.
Clear dashboard.
Transparent.
This app is amazing! It has increased sales so much! My customers love it. I wish I could get all of my mailing list to move over to text message. (I'm working on it) Conversions are great! Customer service is top notch. I am very happy with this app!
Update: 5-28-24
I have been using this app for 4 years and it has been great until recently. I installed a new template and had a grand opening event. I had over 10,000 credits and the system said that I did not have enough for my campaign. It sent out 2 text messages. It prompted me to pay $51 more for the campaign. I refused because I had enough credits. My grand opening was ruined. I contacted support and they responded but not helpful. I’m bummed that I have to look for a new app now. Such a hassle.
Best sms app ever! if you need help they respond extremely fast. You can also create really nice pop ups to build your sms list.
The best SMS Marketing service I've ever used! Awesome customer service, fast and friendly - thanks to Taylor from the support team!
Great customer service. Solved all my problems in a matter of minutes with no hesitation and worked with me to resolve any issues.