Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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This app is a huge game-changer for the world of mobile marketing! The platform is super user friendly, they are super compliant with the legalities of mobile marketing and make sure to educate each company on those legalities and best practices. With the help of the Postscript team, I have been able to perfect my marketing strategy thus increasing engagement with our customers, converting leads, and bringing in an astonishing amount of revenue.
I love how the team takes into consideration requests made by their clients and how they are so willing to implement those ideas into their platform. They are constantly taking the initiative to ensure that their client's needs are always met. I'm overall super happy with this platform and 1000% recommend for anyone to use them!
Fantastic app that really generates ROI, almost immediately. Our customers love it and feel confident using it --and we use best practices to ensure it stays that way. The app's ease of use and analytics, combined with responsive and helpful customer support make it a simple decision to start using Postscript SMS today.
Great customer service! They are always willing to go above and beyond for you. We love this app! Very customizable too!
I love how we can interact directly with customer's phones, it's like meeting them in person. The campaign feature is also great for promotions. The app is easy to set up and use. Customer service is prompt and great!
We love using Postscript for our brand.
It's extremely easy & efficient, we got orders from the 1st hour. Support team is excellent as well and always happy. We tested plenty of service & Postscript is the best.
I used postscripts support to help me with changing the logo on my popup and the support was amazing! Taylor was very knowledgeable and able to assist me immediately.
Two ecommerce owners recommended this app to me and so far so good. The interface is super easy to use, fun, and has good analytics. I also like the chat feature! I deleted something by accident and a rep was very helpful in solving my issue.
Hands down one of my favorite apps. Customer service is so attentive and awesome to work with. I’ve had to contact them twice because I am new to the technology behind text alerts and they were so kind and helpful problem solved in minutes! Highly recommend this app!
Love this app and love the support team behind it! So much potential in text message marketing and this makes it easy!
this app is making my life easier. now i can schedule text messages to clients and they all go out at once. No more texting each individual client one by one. they are even adding a list of subscribers soon to help my tracking of who opts in and who doesn't. customer service is quick an awesome as well