Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 26, 2020

Great customer service! They are always willing to go above and beyond for you. We love this app! Very customizable too!

Ivy + Cloth
United States
About 2 months using the app
February 16, 2021

I love how we can interact directly with customer's phones, it's like meeting them in person. The campaign feature is also great for promotions. The app is easy to set up and use. Customer service is prompt and great!

Sömn Home
Canada
About 2 months using the app
June 16, 2021

We love using Postscript for our brand.
It's extremely easy & efficient, we got orders from the 1st hour. Support team is excellent as well and always happy. We tested plenty of service & Postscript is the best.

BodyLief
United States
About 2 months using the app
November 24, 2021

I used postscripts support to help me with changing the logo on my popup and the support was amazing! Taylor was very knowledgeable and able to assist me immediately.

ProminenceBoutique
United States
About 2 months using the app
October 28, 2020

Two ecommerce owners recommended this app to me and so far so good. The interface is super easy to use, fun, and has good analytics. I also like the chat feature! I deleted something by accident and a rep was very helpful in solving my issue.

After The Internet
United States
Almost 4 years using the app
June 10, 2021

Hands down one of my favorite apps. Customer service is so attentive and awesome to work with. I’ve had to contact them twice because I am new to the technology behind text alerts and they were so kind and helpful problem solved in minutes! Highly recommend this app!

GlitterDippedSips
United States
About 2 months using the app
June 28, 2020

Love this app and love the support team behind it! So much potential in text message marketing and this makes it easy!

The Clay Republic
United States
About 2 months using the app
January 9, 2019

this app is making my life easier. now i can schedule text messages to clients and they all go out at once. No more texting each individual client one by one. they are even adding a list of subscribers soon to help my tracking of who opts in and who doesn't. customer service is quick an awesome as well

Be My Guest
United States
About 2 months using the app
March 2, 2021

PS has been a very good partner for us in our DTC growth; their CS team is also very responsive and extremely helpful. Highly recommend.

🌵 Pricklee Cactus Water 🌵
United States
About 2 months using the app
August 4, 2022

great customer service, my issue was solved very quick and prompt. just started using the app and its looking promising

JEM CITY
United Kingdom
About 2 months using the app