Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
So far so good, the app does what it says. Also, they do have amazing support, they have live support chat not one of chats that actually send an email that is responded to in a nonspecific amount of time. We will continue to build...
Great app, with an even better and great support. Thanks to Taylor for his help and patient with me :)
Awesome support. I worked with John and couldn’t have asked for a better experience. They reached out to me and set me up to succeed.
I just downloaded it not too long ago and so far am loving it and all it's features. I had a question about set up and the customer service rep Zev was SUPER FAST getting back to me. So far, very pleased.
Noticing great results with it already to be fair. However, i had some queries & decided that id reach out to customer support & they responded instantly & were nothing short of knowledgeable & helpful. Issue resolved super quickly, definitely recommend the app :)
Taylor on the customer support team was very helpful and quick to answer a few questions! Much appreciated!
This app has allowed us to hit specific customer types in a new way that we have never been able to before! Highly recommend. Great customer service.
Sylvia was such a great help when I had issues with the app. She was patient and detailed. I needed to fix my upgrade and it was difficult for me. Sylvia made sure to fix the issue
I worked with Zev on an issue with my credit card and he was patient and kind and hung in with me to try to figure it out. Great customer service!
Shannon was AWESOME! Super helpful, friendly and made this process so much easier to understand! I'm hopeful this will increase my revenue!