Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

March 4, 2020

Super user friendly, exceptional customer service, intuitive interface, and the preview of the message shown on a phone rather than just in text format is so much fun! We switched from another platform and wish we didn't wait so long. Best out there - and now with the best pricing by far!

Prep Obsessed
United States
About 1 month using the app
July 9, 2020

We're extremely happy with Postscript and how it's been performing for us. The abandoned cart series and shipping updates are working better than expected!

Volcanica Coffee
United States
About 1 month using the app
June 11, 2020

One of the great things about this app is the amount of segments and filtering they allow brands to do to contact the right group of customers. There are an endless amount of filters that you can then automate on top of, which makes the app very versatile in nature. If you learn enough of their platform, you can really customize it to the experience you want to build for consumers.

Also, not to mention, their live chat is fabulous! I have so many questions while learning the ins and outs of the system, and they make it super easy by connecting to a support agent in minutes to answer your question. Very prompt.

Everything I look for when choosing the right partner to work with on our store.

Thanks to the Postscript team and Adam for being so helpful in on-boarding me :)

Zenergy
United States
About 1 month using the app
November 11, 2021

I am new to Postscript but so far we love it! Kyler was such a great help answering my question in the support chat! I highly recommend joining if you haven't already!

Vintage Vaquera
United States
About 1 month using the app
November 16, 2021

Postscript is an awesome app. I saw a significant jump in my SMS subscribers and conversions during my first 30 days. The flows are seamless and they are done for you so it takes a lot off your table. This is a really good investment.

A Taste Of Africa
United States
About 1 month using the app
August 26, 2020

This app is INSANE! SMS is the future and Postscript is leading the pack! So many customization tools, and the support team is quick and helpful (shout out Shannon). This is a must!

Trulean Nutrition
United States
About 1 month using the app
April 14, 2020

Postscript has made our text marketing so easy. The app has nearly everything we need to run creative campaigns and automations – and when there is something we think it could do better, the team is receptive to our feedback and helps us figure out a way to get it done.

Even better than the app, the entire team is such a joy to work with. I've never worked with a SaSS provider that cares as much about our success as the Postscript crew does. They're quick to respond, thorough, and go above and beyond to make sure our experience is great.

If you're looking to venture into text messaging (or switching from a less nimble provider like we were) , Postscript is the only company you should consider.

Hydrant
United States
About 1 month using the app
July 21, 2021

I'm always impressed by the quality of the support team at PostScript. We recently added a second instance of PostScript to our second store and they were amazing at cloning all flows and keywords. This SMS app also has amazing results! Congrats to the team!

GothRider® USA
United States
About 1 month using the app
August 31, 2020

Customer Service is Great! Any and all questions asked, they answered quickly & did really well with helping me set a few things up!

Trending Styles
United States
About 1 month using the app
August 9, 2022

I'm new to SMS marketing and Postscript has been a really user-friendly app. The customer service is excellent, anytime i've had a question they've always been extremely helpful and thorough. Today I chatted with Sandy who helped me with my own self-created technical difficulties! Thanks Sandy!

Fruit For Thought by Sigona's
United States
About 1 month using the app