Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

June 23, 2021

Sylvia, Tyler, and Morgan have been great resources when the app gets a little confusing! Though the app itself is generally pretty easy to use. Any confusion on our end was mostly about when you schedule campaigns vs when you are billed for them.

Wanderer Bracelets Inc.
United States
About 2 years using the app
January 7, 2020

App works exactly as promised in driving revenue (as long as you set flows up the right way). Postscript is the Klaviyo x Mailchimp of SMS - the customization is on point, the pricing tiers are sensible, and support team is solid. Highly recommend trying it out to see how your customers respond!

Rooted NYC
United States
26 days using the app
September 22, 2020

So far so good, the app does what it says. Also, they do have amazing support, they have live support chat not one of chats that actually send an email that is responded to in a nonspecific amount of time. We will continue to build out the app with the help of their support team, the integrations are also perfect for us. Out CS team can answer texts from their Zendesk account.

Nena & Co.
United States
26 days using the app
June 24, 2020

App works great, I've captured some sales I would have otherwise lost. Support is amazing...personal, stateside, and they really try to connect with their customers

LPBoutique
United States
26 days using the app
November 30, 2021

Postscript has been a game-changer for us! We've seen an improvement in our customer engagement and sales from simply taking two hours to setup core flows and sending out our first campaign. The platform is so easy-to-use and the support team is incredibly responsive, friendly, and dedicated to your success. Don't hesitate, just do it!

Elizabeth Mott
United States
26 days using the app
August 25, 2020

Postscript is a game changer. They give a FREE 30 day trial, in which I have made over $1000 thus far. When I had questions, the chat was super easy to use. Zev was very helpful, and actually really funny and used gifs. lol

Personally She
United States
26 days using the app
September 30, 2019

Love how easy it is to use and how detailed you are able to make segments. It was simple to get started and already generating revenue in under an hour!

Super Coffee
United States
26 days using the app
May 24, 2021

I use this app for my SMS marketing. Ran into a minor issue, reached out to customer service (Zev) & they took care of the issue in no time. Thanks you so much for your support. Love this app.

Cheeky Bonsai
United States
26 days using the app
May 7, 2020

I wanted to use this app to better connect with my customers and resolve issues quickly and efficiently. Unfortunately, the popup feature used to text and respond to customers wasn't working. I quickly talked with Postscript's friendly support agents and I didn't have to do a thing and they handled everything effectively. I think that the only feature that they're missing and would take their app to the next level is a built-in store chat box and not rely allot on the popup. Thank again, 10/10 would recommend!

Cinematic Projector
United States
26 days using the app
July 22, 2020

I've been dealing with Zev mainly, he provides excellent customer service and I initially thought it is his app as he replies so quick and wants to genuinely resolve any issues asap. The app is awesome. Very affordable. Great chat support. I highly recommend it.

Peppy Co
Australia
25 days using the app