Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I just started this application. So far the support team is excellent. I look forward to using the the app.
Sherrod was VERY GREAT WITH HELPING ME. prompt responses and very attentive and patient. i look forward too using this app now
For myself, I am new to online ecommerce and I have ZERO experience in SMS and email marketing. I Choose to use SMS marketing because it looks like this will be the future trend and it seems less complicated than Email marketing. Postscripts set up is very simple to use and they provide very detailed, easy to read and follow instructions (with pictures) that literally walk you through setting up your first few campaigns. It totally eliminates the intimidating factor for newbies like myself. Thanks to Postscript I got my first Sale through Instagram in less than 5 days of starting IG and doing my first posts. I recommend this app as it's a powerful tool and you can set this up so damn easy. If you get stuck, the support team is easy to communicate with and very helpful which is a must for newbies like me.
I love PostScript. I use it on both of our stores. The interface is perfect. Shannon is so helpful and very patient. I really appreciate the fantastic service always.
This app is totally amazing!! My first 30 days were free and it was an amazing offer! Sylvia helped me understand it a lot more! ALL of the representatives goes above and beyond! i appreciate their help! Great job guys!!!
Every Shopify store owner should be using Postscript. I'm a new store owner and have tried many different sms/mms apps trying to find the best one. Some took percentages of sales, others claimed to do things that simply weren't true.
I made an almost an extra $3000 my first month using it. The team at postscripts are always available by chat to help with any questions I've had.
They are always adding new features and will actually take your feedback and add it to the program if it will help all postscript users.
I'm highly impressed with the service so far and truly believe that they are trying to make postscripts the best sms/mms solution in the entire marketplace.
Words cant express how good this app is...hands down the best sms service for ecom..i tried about all of them!! super excited to use this as a growth tool for our business!!
Postscript solves all of our issues for an automated 2-way SMS solution. Not only is it an intuitive setup, but they have plenty of tools (abandoned cart, shipping tracking) and integrations (Recharge, Klaviyo, Gorgias) that make this a seamless solution for us. And their support is SO HELPFUL, especially Zev. They'll get you set-up with all of the SMS best practice tips and tricks.
Great customer support! I was able to jump on a chat with a super knowledgeable person who helped me right away. They resolved my issue and got me onto the rest of my day. Thanks!
The customer service is really good, especially Sherrod Mitchell. Thank you! It also has really good features for a free plan.