Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

June 1, 2021

I wanted to find another route to communicate with my customers, and Postscript was what I chose. After just simply activating the popups and slightly changing the branding on the original messaging, I already had sales rolling in from cold traffic that were using the popup to snag a small discount. I'm currently up to about 350 subscribers in only 1 month, and each subscriber is worth about $10 and climbing daily. Well worth the investment. I made over $3,000 with it during the free trial. I have had a couple small issues with deliverability, and the support staff is top notch. Porshai has been a great help with any issue I have encountered. Highly recommended.

Dude That Lifts
United States
About 1 month using the app
June 7, 2021

communication is good and fast which is #1 for me.. there was a few little hiccups but the agent noticed it and and had no problem getting it fixed asap

Ny Taste N Fashion
United States
About 1 month using the app
February 9, 2021

The SMS capabilities are amazing on this app. Customer service responds extremely fast via chat and is very helpful. Thanks to Shannon we are able to get going quickly and effectively.

Lakeshore Metal Decor
United States
About 1 month using the app
December 28, 2020

I use this app to market via sms and this app is the best tool for converting sales! So easy to use! I love the different insertion options to make your sms super fun!

The Vault Co.
United States
About 1 month using the app
April 30, 2021

Insanely expensive for people with big lists (2k or more). Like nearly $100 to send 1 text. Awesome platform and super user friendly but it is so stupid expensive.

Agent84
United States
Over 2 years using the app
Edited September 1, 2021

I am using this app for SMS marketing needs. They provide us 1-month free trial period and now we moved to the paid plan. Everything is so far so good and they have a responsive support team.

Mark & Day
United States
About 1 month using the app
May 6, 2020

Proven results, very happy with the app and the customer service! Would recommend to anyone looking to get their SMS marketing started!

Dragon Glassware®
United States
About 1 month using the app
January 15, 2020

There's a lot going on "under the hood" here and the support team is responsive and resourceful. I see benefits to my customers now and in the future.

Old Bisbee Roasters
United States
About 1 month using the app
June 18, 2021

This app has helped bring customers to my website, especially since Facebook doesn't show in newsfeeds for groups/pages like it once did. I am able to send out discount codes, let me girls know when new arrivals are live, etc. To add, the customer service is top notch: I needed help today, and Sylvia was great and very prompt!!

Grayland Styles Boutique
United States
About 1 month using the app
May 8, 2020

This has my sales doubling now I can send campaigns to my clients via text! I was having trouble adding the Gif to my messages but their customer service via chat was on it 100%... I LOVE IT HERE

Naked Truth Hair
United States
About 1 month using the app