Postscript SMS Marketing , 1,952 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.
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I used postscripts and its very easy to use, the support team has been really helpful with our launch especially Sylvia and Kyler. Thank you!
So far so good. Still early, but support has been great and seems to have garnered good results early on.
We used this app to directly SMS our customers that left us their phone numbers over the last 14 years. This is a great way to first-line contact a large group of people who are already interested in your business.
Postscript is user-friendly! They have an amazing support team ready to help. I would Totally recommend!
Postscript has a fairly robust segmentation tool that allows you to use Shopify properties to create different target segments. I needed to exclude a subset of my segment and worked with a great Customer Experience Advocate to apply some manual workarounds and get things done (thank you Michael!). I can't speak highly enough of my customer service experience, which I consider equally important as Postscript's native features and functionality.
I opened up my site with new items for the week and the app was down and inoperable. I was unable to send out notifications for our items and the timing it crucial. Still am not hearing any response from customer service. Very disappointed
Loving the app, great support! Love the platform, very easy to use. Love that this app specializes in sms. Would highly recommend!
Sms marketing is so important to a growing business. Postscript is one of the best apps that I have come across not to mention their support is top-notch!
Customer service is great, always a quick response. Great price and lots of features to use. I'd encourage anyone to test this one out first, I don't think you'll want to find another one.
The app and their customer support are top notch. I've just started using this app but it's already my favorite app on our store. 5 stars from me!