Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I contacted support to learn about subscription plans. Morgen was the person working with me; she was very helpful and nice. I'm very happy with the outcome. Thank you Morgen, you are FUNKY CONFETTI AMAZING!!
Very impressed with Postscript thus far. It's extremely user friendly but the functionality is much better then what I've seen with the competitors. Also, the customer service is seriously some of the best I've ever seen. We're using SMS for a unique use case and the customer support was out of this world in helping us figure out how to properly implement. I cannot recommend Postscript enough and really looking forward to using it more and more as it's already having a very positive impact on our business.
Customer support has been great, they're really responsive and able to deal with the issues I've encountered!
Really enjoying the app and the awesome customer service & support by Zev and other staff who easily helped me understand key features... Awesome app
I used the 30 day trial and generated an insane amount of income, it pays for itself! Started the paid subscription today and already paid for the month with the first sale from the campaign! Zev with customer service was super helpful in getting my first text out! Do yourself a favor and get this APP!
Shannon and the Postscript team have been wonderful to work with! They were helpful and attentive in getting our account set up and answered all our questions in minutes. It is so nice that Postscript easily integrates with Shopify, so most of the work for the automated campaigns was already done for us. Glad we made the switch to Postscript.
We're transferring over a good size list from another app and have no clue what we're doing. Sandy has been incredibly helpful in helping us navigate these waters - we can't wait to make Postscript a massive piece of our strategy!!!
Incredibly nice support team. Shannon was very empathetic and responsive to my needs. I appreciated her allowing me to test features after my trial.
I have used a lot of apps with Shopify. Some are frustrating and some are as simple as follow the instructions and click. This app isn't the easiest to use. But the support makes up for just that. Mr. Sean has EXCELLENT customer service and has been quick to respond to my questions. I HIGHLY recommend this app!
Insane ROI and open rates relative to email marketing. Would definitely recommend to anyone wanting better open rates and conversion rates.