Reviews (1,965)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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So far so good. Still early, but support has been great and seems to have garnered good results early on.
I used postscripts and its very easy to use, the support team has been really helpful with our launch especially Sylvia and Kyler. Thank you!
I opened up my site with new items for the week and the app was down and inoperable. I was unable to send out notifications for our items and the timing it crucial. Still am not hearing any response from customer service. Very disappointed
We used this app to directly SMS our customers that left us their phone numbers over the last 14 years. This is a great way to first-line contact a large group of people who are already interested in your business.
Postscript is user-friendly! They have an amazing support team ready to help. I would Totally recommend!
Postscript has a fairly robust segmentation tool that allows you to use Shopify properties to create different target segments. I needed to exclude a subset of my segment and worked with a great Customer Experience Advocate to apply some manual workarounds and get things done (thank you Michael!). I can't speak highly enough of my customer service experience, which I consider equally important as Postscript's native features and functionality.
Sms marketing is so important to a growing business. Postscript is one of the best apps that I have come across not to mention their support is top-notch!
Customer service is great, always a quick response. Great price and lots of features to use. I'd encourage anyone to test this one out first, I don't think you'll want to find another one.
The app and their customer support are top notch. I've just started using this app but it's already my favorite app on our store. 5 stars from me!
I'm very happy with this app so far. I have tried several other companies and been disappointed. The features are great and the customer support is even better!