Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I have used a lot of apps with Shopify. Some are frustrating and some are as simple as follow the instructions and click. This app isn't the easiest to use. But the support makes up for just that. Mr. Sean has EXCELLENT customer service and has been quick to respond to my questions. I HIGHLY recommend this app!
Insane ROI and open rates relative to email marketing. Would definitely recommend to anyone wanting better open rates and conversion rates.
I wanted to find another route to communicate with my customers, and Postscript was what I chose. After just simply activating the popups and slightly changing the branding on the original messaging, I already had sales rolling in from cold traffic that were using the popup to snag a small discount. I'm currently up to about 350 subscribers in only 1 month, and each subscriber is worth about $10 and climbing daily. Well worth the investment. I made over $3,000 with it during the free trial. I have had a couple small issues with deliverability, and the support staff is top notch. Porshai has been a great help with any issue I have encountered. Highly recommended.
communication is good and fast which is #1 for me.. there was a few little hiccups but the agent noticed it and and had no problem getting it fixed asap
The SMS capabilities are amazing on this app. Customer service responds extremely fast via chat and is very helpful. Thanks to Shannon we are able to get going quickly and effectively.
I use this app to market via sms and this app is the best tool for converting sales! So easy to use! I love the different insertion options to make your sms super fun!
I am using this app for SMS marketing needs. They provide us 1-month free trial period and now we moved to the paid plan. Everything is so far so good and they have a responsive support team.
Proven results, very happy with the app and the customer service! Would recommend to anyone looking to get their SMS marketing started!
There's a lot going on "under the hood" here and the support team is responsive and resourceful. I see benefits to my customers now and in the future.
This app has helped bring customers to my website, especially since Facebook doesn't show in newsfeeds for groups/pages like it once did. I am able to send out discount codes, let me girls know when new arrivals are live, etc. To add, the customer service is top notch: I needed help today, and Sylvia was great and very prompt!!