Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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great customer service, my issue was solved very quick and prompt. just started using the app and its looking promising
Best customer service I ever had best SMS MARKETING APP... will continue to use for my business thanks guys
I really love this app and plan to use it for our business for a long time to come. It generates sales that we would not have received otherwise. Customer service is fast too!
What a great app to start with your SMS marketing. We had no issues during the installation. Setting up new SMS campaigns was very easy and straightforward. They have a ton of helpful resources on their website which is a big plus. We contacted customer service once as we had very specific questions and got a reply within 10 minutes. So far so good!
We used this app for about 1year. The last few months issues are worst it's time to let this app go. Automation is not working anymore. Abandon carts are not sending out. Customer Service just don't care and I downgraded the plan all my previous credits I paid for was taken.
Porshai was super quick and answered my questions immediately! She confirmed what I needed to know and solved my problem!
I needed an app to help market better to my customers and stumbled across Postscript. After setting it all up Zev reached out to me and offered his help. He did most of, what I felt would've been, the hard work for me. Now I'm ready to do what I gotta do. This app has such a great ease of use!
Best SMS app out there! So many services the service stops after the sales call but with Postscript the customer support team is unbelievable and continues to win you over time and time again. Stop searching - just sign up.
This app was very easy to install and start using. I was sent many helpful guides on hows to utilize this app to the fullest. Their customer service is superb! Extremely helpful and ready to answer all your questions with a sense of urgency.
GREAT HELP I would recommend them to anybody very helpful and easy to use app with my online store. =]