Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.

February 24, 2021

I am so impressed by PostScript so far. Setup was so easy and it started generating sales right away. My questions are answered right away, thanks Bryan. I couldn't be happier. I am just sad I had not been using this sooner.

Sweet Apricity
United States
15 days using the app
January 1, 2021

We just onboarded this past month. Everything is going well so far and the service is great. We had some questions on NEW YEARS DAY and the support team was very responsive still. Thank you to Zev for helping us out right away!

Huron
United States
15 days using the app
December 1, 2020

This has been such a wonderful tool to connect to our clients! As a small business with a hardworking team of women who each wear several hats, we needed something easy to utilize and effective. Postscript has been a wonderful addition to our company. Thanks to Shannon for all of their help! Great customer service!

Bayou with Love
United States
15 days using the app
January 10, 2019

Awesome app! I got my first sale on the first campaign I sent out. I love their abandoned cart feature!

Cru Day Spa
United States
15 days using the app
November 8, 2021

So far this app has been a lifesaver. Super friendly user experience and easy to pick up. Customer service is also top-notch. We've seen conversions in just a few days. Any issue I've run into Michael has been able to resolve in just minutes. Couldn't recommend it enough!

Hearthy Foods
United States
14 days using the app
July 2, 2020

$4,000 in revenue in the first 5 days! And it's during the free trial :)

I'm impressed with the app and customer service so far (shout out to Zev for being awesome and helping resolve many questions)!

Postscript--- please don't become those other companies that charge an arm and a leg for your service! Remember what got you here!

Also, please improve your Pop ups! I know they're new, but you really need to create a user-friendly theme editor, and allow multi-part pop ups. Remember we're mostly entrepreneurs and biz owners here -- and the simpler, less-code heavy, the better!

Last, but not least, PLEASE integrate with OMNISEND, and other email marketing platforms. Makes no sense to just do Klayvio, when there are like a dozen email platforms people use. Please PLEASE integrate with Omnisend.

Thanks again!

MyOrganicCompany
Sweden
14 days using the app
May 18, 2021

I like this app by far, I would like to know what a Keyword was before setting up my account, but then the team helped me to add a new one.

Kandy Storemx
United States
14 days using the app
December 1, 2021

Blown away by the immediate increase in revenue, exceptional onboarding experience led by Paris, and the seamless integration with Shopify. My only regret is not signing up for Postscript much sooner!

Angela Caglia Skincare
United States
14 days using the app
October 13, 2022

We are an online boutique that launched a little over a week ago and had some questions about Postscripts. We chatted online with Sandy. If you ever have the pleasure of chatting with Sandy you are in great hands! She was so helpful and is a true gem! We love Sandy!

Bella Maddison Boutique
United States
14 days using the app
August 19, 2020

I'm happy it's free yet with powerful functions. They are helpful for me and get what I want. Thumbs up!

Ultra Rosemary
United States
14 days using the app