Reviews (1,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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This is a great app and I hope to improve my conversion rate a lot. It is very easy to set up and very powerful.
This app has been really successful for us in our free trial period and we will be "subscribing"! I am so impressed with their customer service chat option. Sylvia was a great help to me in figuring everything out!
I've barely scratched the surface, but the customer support is fantastic. My questions get answered fast, accurately, and by people who are pleasant to deal with.
So far so good! This app has all the things I need to help with my business. The customer service team was very quick and efficient when I needed assistance.
Postscript has been amazing! It is easy to use, amazingly integrated with Shopify and has the best customer service!
Within just a week of downloading this app it has helped me generate revenue for my business. I needed some assistance with my keywords & Shannon was nothing less than AMAZING. I am still in my trial period but I will absolutely be purchasing the paid version of this app. Thank you PostScripts!
Great features/tools for marketing and reaching our customers through text! Their customer service is professional, also quick at responding and giving feedback/help.
What I love the most about Postscript SMS marketing is how quickly the team responds when I have questions to ask in the chat. There's no waiting time and they're super helpful. Even if you have questions on the weekends they get back to you first thing on monday via email.
I am using the app for text marketing. My welcome and abandoned cart emails were extremely easy to set-up. Our list is growing daily. Also getting my questions answered on "chat" has been so easy. I highly recommend the app.
Taylor in support has been very helpful. The integration between klaviyo and postscript seems to be working flawlessly.