Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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We are encountering continual issues with Postscript. After having success in the past we are now left with bugs and customers complaining about no emails or texts being sent. Their text infrastructure can bug out quite frequently. Support has also changed. We are moving to SMS bump as it seems a lot more stable.
I was having a little bit of hard time understanding and editing the page but Sylvia was such a big help, she edited everything for me and even made a little video so I can do my edits next time, I have had already good sales from just the subscribe pop up
Customer service is really great and helpful, I love this app and the functions. A game changer for every business!
This is the SMS automation app we had been looking for forever. Simple setup, well designed popups, pre-loaded templates, and excellent support. We would highly recommend this app if you're looking to grow your shop through sms marketing.
AMAZING! Always available, helpful, and easy to work with. Not to mention super supportive and go above and beyond. Taylor is amazing!
Amazing customer service and great app thus far! Developer also confirmed it's ADA friendly so thats a huge plus for us. Thank you to Taylor and Faith for helping us out!!
Very responsive to email and chats during set up. And they even made it fun! Can't wait to get this going.
Good customer service and easy to use programing. But this there shouldn't be a specific amount of characters for a review.
This is the best app that lets me send engaging sms & mms messages to my customers. An excellent marketing tool and on a customer, by customer basis. Great and fast customer service. Great app that we definitely recommend.
Just set up on our new store. Install took seconds and I was up and running within minutes. Also, the support is top-notch!