Postscript SMS Marketing

Have you ever had an 100% open rate? Well here ya go! Postscript is awesome and the team is even better.

Amazing app and amazing customer service! highly recommend. So helpful and messages get sent straight away.

Great app. Their support team is always quick, efficient and insightful which is hard to come by these days!

It's simple to use, good. It's simple to use, good. It's simple to use, good. It's simple to use, good.

It's a great app but so far it's a bit confusing to get everything started. I will return with a better review once I can get things going a bit more smoothly. Finding out how to do things means you have to chat and ask questions but wait a few minutes or more for a response.

fast and great customer service!!! I am very satisfied. new to this app and I loving it so far! excited for what's to come!

Went with this company because they were labeled as the 'underdog', more personable with lower prices. While these are definitely true, they have beyond exceeded my expectations in just less than 1 week! From the detailed onboarding courses and tutorial videos, to the 24 hour customer service to the zoom help calls have all been amazing. The platform to create SMS flows is easy to use and beginner friendly. Can't wait to see my company succeed with SMS!

Great customer service, people open to feedback and always looking to improve. Segmentation capabilities are strong and easy to use.

As a brand-new user of SMS apps like Postscript, I can say one thing for certain – their customer support is top-notch. I messaged using their chat feature. Porshai from Postscript responded promptly. Over the course of 45 minutes, I then proceeded to bombard her with 13 detailed questions about functionality and settings. She answered each of them in a complete, thorough, and easy to understand manner. I could not be more impressed with Postscript’s customer service. In fact, the day before I emailed them with some simple questions and received a prompt response also. So far, I really like Postscript. It’s very robust, easy to use and it appears to work flawlessly in my tests. While I give Postcript’s customer support 5 stars, I have to rate the overall app as 4 stars for one reason. It lacks the ability to sync email addresses into the Shopify customer database. I don’t need Postscript to do any email marketing for me, but I do need a way to automatically sync customer email addresses it captures in its email pop up. Let me explain - the way it stands now, a customer completes a Postscript pop up entering their email address, however the customer’s email is not synced with anything so I have to manually download a CSV file within Postscript then manually upload the emails to Shopify’s customer database. The only way around this is to integrate Postscript with Klayvio and Klayvio can auto-sync the email addresses into their email marketing app. I checked SMS Bump and they have the same issue – you need Klayvio to auto-sync emails. Perhaps Zappier can work to integrate Postscript with Shopify’s email database but I have to look into it. In summary, if automated email syncing between Postscript and Shopify is not critical for you and you don’t mind uploading the captured emails yourself, then I highly recommend Postscript and give it 5 stars – and if you have any reservations, reach out to their customer support which I am sure will be amazing.

Easy to use and works great. Great support as well, would highly recommend! Looking forward to seeing how this can continue to benefit our company