Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

July 10, 2019

Amazing customer service really. They help you set up everything and get the ball rollin quickly ! thanks !

Dossier Perfumes
United States
13 days using the app
January 26, 2024

Customer service on this app is amazing! I spoke with Meg and she helped me fast and easy. She walked the steps with me and made everything happen so quickly. I love this app!

By Jaye Labs
United States
10 days using the app
December 14, 2020

Excellent customer services when, I was having trouble connecting to my website. The app is best for SMS.

Easton Beauté
United States
12 days using the app
February 5, 2021

excellent support - I LOVE SHANNON looking forward to increasing conversions. Changing from SMS BUmp and with high expectatioons

Las Delicias Patisserie
United States
12 days using the app
February 18, 2022

Customer service was very helpful , knowledgeable, and accessible. I was very pleased with my experience

Bitty Bundles of Joy
United States
12 days using the app
December 14, 2021

One of the best apps for SMS marketing. I Highly appreciate their customer service for the fast replies.

S and J Luxury Fitness
Singapore
12 days using the app
December 25, 2020

I installed this app 2 days ago after checking a lot of apps in the store. They are a class apart & really care for customers. You will know what's sms marketing all about. The service attitude seems just right, they attended on Christmas eve too, hard to believe! Rocking team, awesome!

Shopsster
United States
12 days using the app
July 3, 2019

Wow! This app is very easy to set up and customer support has been extremely fast and helpful. This is an easy add-on that drives big revenue with little to no effort. Highly recommend!

Vitality Extracts
United States
12 days using the app
December 28, 2021

I reached out for help and the service was wonderful! Got the problem fixed immediately! Definitely recommend this app!

Sweet Valley Tees
United States
12 days using the app
May 14, 2020

Extremely friendly customer service! They helped me to active Reply to Buy button within couple seconds! Great dashboard and functionality! Looking for a long-term cooperation)

Tips for Hips
United Kingdom
12 days using the app