Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.

June 18, 2020

Very responsive to email and chats during set up. And they even made it fun! Can't wait to get this going.

Outer Aisle
United States
7 days using the app
December 13, 2021

Good customer service and easy to use programing. But this there shouldn't be a specific amount of characters for a review.

Shop Every Step
United States
7 days using the app
March 29, 2022

Just set up on our new store. Install took seconds and I was up and running within minutes. Also, the support is top-notch!

ModWood
United States
7 days using the app
January 6, 2021

Excellent customer service. Thanks Shannon for helping us during our free trial :) already seeing results.

Wildflower Beauty by Jessica
United States
7 days using the app
June 10, 2020

Great support for SMS - and easy to set up and use! The results are easy to track and use for detailed marketing efforts.

Barse Jewelry
United States
7 days using the app
July 29, 2021

I wanted to try out texting since my email campaigns don't have a high open rate. Customer service has been fantastic - they do an onboarding call and have super fast and helpful people available on chat. Surprisingly robust segmenting available, with lots of ideas for marketing campaigns.

Cuddle Sleep Dream
United States
7 days using the app
May 7, 2020

Still on my free trial, but postscript's support is beyond stellar 5/5. Very quick responses, extremely patient, and knowledgeable! Zev from postscript's customer service team has exceeded all my expectations for customer service.

Doe Lashes
United States
7 days using the app
October 13, 2020

It's really a good app. Trust me, you can't miss it! It's really a good app. Trust me, you can't miss it!

WolfPack Game
United States
7 days using the app
July 26, 2023

Just completed the set up, and everything is working perfectly. I had a few questions while I was getting everything figured out and the support team (live chat and email) have been exceptionally helpful. Very pleased with the move over to Postscript.

Ejis
United States
7 days using the app
December 7, 2020

amazing app! Easy to use. amazing app! Easy to use. amazing app! Easy to use. amazing app! Easy to use.

Shop Pirate b2c
United States
7 days using the app