Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited July 9, 2020

This is the SMS automation app we had been looking for forever. Simple setup, well designed popups, pre-loaded templates, and excellent support. We would highly recommend this app if you're looking to grow your shop through sms marketing.

Summer Creek Apparel
United States
7 days using the app
December 20, 2018

super!! it works in a great way, the best part is that you keep in touch with customers and you tell them that we are here we still think about you! the only one concern is that app is very expensive for international sms , thanks a lot

onlinemarkat
Jordan
7 days using the app
December 9, 2021

AMAZING! Always available, helpful, and easy to work with. Not to mention super supportive and go above and beyond. Taylor is amazing!

Couplet Coffee USA
United States
7 days using the app
September 8, 2022

Amazing customer service and great app thus far! Developer also confirmed it's ADA friendly so thats a huge plus for us. Thank you to Taylor and Faith for helping us out!!

YUGLO
United States
7 days using the app
June 18, 2020

Very responsive to email and chats during set up. And they even made it fun! Can't wait to get this going.

Outer Aisle
United States
7 days using the app
December 13, 2021

Good customer service and easy to use programing. But this there shouldn't be a specific amount of characters for a review.

Shop Every Step
United States
7 days using the app
March 29, 2022

Just set up on our new store. Install took seconds and I was up and running within minutes. Also, the support is top-notch!

ModWood
United States
7 days using the app
January 6, 2021

Excellent customer service. Thanks Shannon for helping us during our free trial :) already seeing results.

Wildflower Beauty by Jessica
United States
7 days using the app
June 10, 2020

Great support for SMS - and easy to set up and use! The results are easy to track and use for detailed marketing efforts.

Barse Jewelry
United States
7 days using the app
July 29, 2021

I wanted to try out texting since my email campaigns don't have a high open rate. Customer service has been fantastic - they do an onboarding call and have super fast and helpful people available on chat. Surprisingly robust segmenting available, with lots of ideas for marketing campaigns.

Cuddle Sleep Dream
United States
7 days using the app