Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
Customer Support Is Excellent!!! I would be lost completely without the help!!! Video Learning is available ... a plus also.
So helpful. Extremely knowledgeable and I appreciate all the team's support. Super exciting to start.
I had a problem and contacted support and got help immediately and they where very helpful thank you so much happy costumer
I just download the app and had some doubts but Zev help to figure out. Excellent customer service! Fast and very friendly, keep walking guys
Great customer support! Quick response time and awesome follow up. Highly recommend to any Shopify user.
I use Postscript to market to our biggest customers and supporters. I haven't been on the app long but am enjoying its functionality! I wish there had been a little more clarity on how the credits work (I used too many at the beginning but understand now). I have already seen an ROI and like engaging with our audience in this interactive way!
Great product and customer service- highly recommend to anyone trying to implement SMS into their e-commerce experience!
This app came highly recommended to us by several other shops. It is easy to use, the support team is excellent and we are excited to see the results!
As an absolutely complete newbie, I am loving the app! Zev, the customer support guy was very friendly and fun to work with. I cannot wait to see the millions I will rack in with the abandon cart messages!
Postscript support has been available 7 days a week to answer all of our questions, help us troubleshoot, and make it easy to integrate their tool into our SMS marketing. Integrations with zapier and the storefront have been a breeze.