Reviews (1,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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Customer service was wonderful! Especially for someone who knows nothing about setup. Sean was patient and helpful!
Customer service is fantastic. All of our questions were answered quickly and efficiently. Sending out our first text campaign was so simple and seamless. Love this app!!
Zev is amazing! I figured out the problem that I had by myself. However, he went above and beyond to explain and help optimize the app for my store. Super informative and answered all my questions!!
The Postscript team was very helpful and responsive throughout on-boarding and whenever I had questions regarding set-up or needed help troubleshooting. The platform was easy to use and effective once we were taught how to navigate it.
So far so good. The best part so far is the excellent and very friendly customer support. Keep it up!
Shannon ! went above and beyond for me ! had tons of questions and she was not only able to assist but also showed me how to make my corrections and gave me better suggestions !! thanks again
I'm new to the app, but so far so good. Also, the customer support is great. Kyler on the support team has been very helpful.
Great service. Great service. Great service. Great service. Great service. Great service. Great service.
I've been using this app for a few days and not only was it easy to set up and use the chat/customer service team is fast and helpful. So far I'm really liking this app!
I just found this app today, I have had a little struggle setting it up but the app itself has been easy to navigate, I reached out to customer support who insured me that my issue was being dealt with in a timely manner. Great Customer service and I am glad to be doing business with them.