Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Love this app! I initially had trouble getting it to automatically pop-up on my site but I chatted with Faith from customer service and she was SO helpful! Got it done for me exactly how I wanted.
I heard about this App in a YouTube video and decided to give it a try because their CEO seems make sense.
So far Postscripts has been an awesome app for us! A massive upgrade over the old service we were using. The support they've offered thus far is also second to none. Shannon and Zev have been top notch! Highly recommend if your trying to take your SMS to the next level!
Taylor from customer support has been fantastic in helping me setup my account and answering all of my questions. I'm very happy so far with the support and the features of the app!
Customer service was wonderful! Especially for someone who knows nothing about setup. Sean was patient and helpful!
Customer service is fantastic. All of our questions were answered quickly and efficiently. Sending out our first text campaign was so simple and seamless. Love this app!!
Zev is amazing! I figured out the problem that I had by myself. However, he went above and beyond to explain and help optimize the app for my store. Super informative and answered all my questions!!
The Postscript team was very helpful and responsive throughout on-boarding and whenever I had questions regarding set-up or needed help troubleshooting. The platform was easy to use and effective once we were taught how to navigate it.
So far so good. The best part so far is the excellent and very friendly customer support. Keep it up!
Shannon ! went above and beyond for me ! had tons of questions and she was not only able to assist but also showed me how to make my corrections and gave me better suggestions !! thanks again