Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Very quick conversions, help land sales almost immediately. Great customer service! Thanks for the help Zev.
I enjoyed the always quick and helpful responses from customer service : ) which is much needed since messaging across the app is often missing information and not very user friendly. Although it is a very simple tool, the setup, user flows, and UX needs the attention of a user-focused product manager. I also appreciate the payment structure and flexibility! This app provides simple SMS functions. It is not very robust or customizable, but it helps our business accomplish what we need and has helped us drive sales and retention. Again, the customer service has been exceptional. Without their support our company would have had to pass on investing in this app.
I just started using this app on Monday and im impressed already. I only set up one campaign so far, but it's very easy to use. I also needed help with a product link and Zev was very helpful! He provided insight that product uploads take up to a day to sync with Postscript, but gave me an alternative to add the direct url link instead. And it still sends as a shortened link. Looking forward to continuing with them. 5 stars so far!
Morgen S. helped me so much change things around on my platform! I was so stressed thinking it couldn't get done but she was GREAT. I can't wait to start using Postscript more!
I got help instantly from the support team, very patient and friendly and assisted me all the way to satisfaction.
This is a super useful app. Easy to set up and works great! The support team is also very helpful and respond very fast. I highly recommend Postscript!
Just got introduced to postscript and I had maggie walk me through the basics for me she was extremely helpful, patient and knowledgeable. It was a smooth transition from the app I was using and I'm glad I switched over. Postscript is beginner friendly and I love it !
Excellent customer service! Shannon was helpful and knowledgeable. She when over and beyond to assist me with my store. I would definitely recommend Postscript.
Perfect app ! The team replied in under 1 minute they are very helpful recommended to everyone who wants to reduce they abandoned carts !
This app is good. I switched from SMS bump and found better results with postscript. Zev was helpful when I was setting everything up.