Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited November 5, 2021

Postscript's onboarding and support team have been incredibly helpful and a joy to collaborate with!

Nguyen Coffee Supply
United States
About 1 month using the app
June 11, 2020

Amazing App, it is much user friendly than any other app I have tried before. and their customer service is outstanding!! Thank you so much Zev for helping me out.

Shoprya
United States
1 day using the app
August 17, 2020

The customer service is fantastic. They were able to assist our brand in bringing our previous customer subscribers to their platform. The analytics and segmentation of the lists are well coordinated and we definitely recommend Postscript SMS if you're looking to improve open rates and reach your most valuable customers.

Hidden Hills Watch Co.
Canada
1 day using the app
October 19, 2020

I use Postscript to send SMS messages and have had a great experience so far. I had an issue with uploading my customer list and two team members (Zev and Maddie) helped me solve my issue really quickly. I am very impressed with both the app and the customer service! Highly Recommend

Goba Tea
United States
1 day using the app
May 28, 2020

Great prices and some of the fastest tech support I've seen for a Shopify app. Interface is nice. So far so good!

Dr. Frederick's Original
United States
1 day using the app
November 18, 2020

I just downloaded the app and I'm already impressed. I couldn't figure out how to fix something so I started a chat and was immediately helped and he solved my problem quickly and efficiently. I'm looking forward to using this app to grow my business!

shoptrendychicboutique
United States
1 day using the app
September 17, 2020

Excellent customer service! I highly recommend. Installation was east to setup and customer service was quick to respond to my questions.

Shop 112
United States
1 day using the app
May 15, 2020

Super convenient and simple to understand- and if you get hung up, the team is very easy to reach and super fast at responding! Great app!

Talking Out Of Turn
United States
1 day using the app
December 23, 2020

I have just started using postscript today and I already know I am going to like it. They were super helpful and quick to answer all my questions!

Daisies & Denim Boutique
United States
About 24 hours using the app
December 22, 2020

Recently implemented Postscript and excited to use it for our SMS marketing campaigns. The customer support team is extremely helpful and very fast at responding! I highly recommend Postscript to any e-commerce business.

OJOOK
United States
About 23 hours using the app